Engineering Support Graduate: Assessment Day Sep 22, 2026

Content Guru Limited; Bracknell; On-site; GBP 22,000 - 28,000; Full time

Job summary

Content Guru is hosting a Graduate Assessment Day at our head office in Bracknell, Berkshire, to recruit STEM graduates for our Engineering Support team. As a Support Engineer, you will provide exceptional technical solutions from first call to resolution in a thriving technical environment for career development.

This role is based at our Bracknell head office and offers the chance to join a leading cloud communications company.

Qualifications

• Bachelor’s degree in STEM or CS or equivalent
• Ability to explain technical concepts to diverse audiences
• Strong problem solving and analytical skills
• Experience delivering good customer service
• Clear spoken and written communication

Responsibilities

• Maintain ownership of incidents from report to resolution
• Prioritise and categorise faults, escalate when needed
• Deliver software or infrastructure updates
• Follow troubleshooting guidelines to diagnose issues
• Keep customers informed and build trust
• Provide excellent customer service at all times

Skills

Strong problem solving

Excellent communication

Technical aptitude

Technical explanation to non-technical

Customer service experience

Education

Bachelor's degree in STEM or CS

Job description

Content Guru is hosting a Graduate Assessment Day at our head office in Bracknell, Berkshire, to recruit STEM graduates for our Engineering Support team. As a Support Engineer, you will provide exceptional technical solutions from first call to resolution in a thriving technical environment for career development.

This role is based at our Bracknell head office and offers the chance to join a leading cloud communications company.