Engineering Shift Manager

GB Recruitment (England, Scotland, Wales); Sideway; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Free parking

On-site canteen

33 days annual leave

Pension with employer contribution

GP consultations

Retail discounts

Loans and savings

Mortgage advice

Job summary

DHL Supply Chain in Stoke-on-Trent is seeking an Engineering Shift Manager to lead a heavily automated distribution operation. You will manage a team of up to 15 engineers and maintenance colleagues, drive reliability, and maximise system availability across advanced automated materials handling equipment.

This permanent, full-time role operates a 3 on/3 off shift pattern (06:00-18:00 and 18:00-06:00), with emphasis on safety, performance, and proactive maintenance in a fast-paced logistics

Qualifications

• Hands-on engineering leadership with responsibility for a team on shift.
• Experience in supply chain/logistics environments is essential.
• Level 3 City and Guilds or BTEC ONC in Mechanical/Electrical Engineering required.
• Automation and heavy machinery experience desirable.
• Excellent communication skills in verbal and written form.
• Ability to work under pressure and monitor targets continuously.

Responsibilities

• Managing a team of up to 15 people (Engineers, Maintenance colleagues and Jam fixers)
• Manage engineering performance targets on shift to achieve agreed KPI's on productivity, quality and cost
• Complete all team performance reviews and 1-2-1's for direct reports, accurately and within timeframe
• Ensure all plant and equipment are maintained in accordance with site approved maintenance schedules and relevant legal standards
• Be proactive and reactive to maintenance requirement, identify and complete root cause analyses of repetitive issues
• Ensure fault escalation is communicated in a timely manner to the Operations teams including estimated time of recovery in breakdown situations
• Accurately record all data which is required for systems analysis and reporting and document what repairs have been affected to correct any issues
• Develop strong management capability through effective performance management, coaching, mentoring and development of teams and individuals

Skills

Engineering leadership

People management

Automation experience

Maintenance planning

KPI management

Communication skills

Education

Level 3 City and Guilds or BTEC ONC in Mechanical / Electrical Engineering

Job description

Position: Engineering Shift Manager Location: Stoke on Trent (ST4 4EX) Shift patterns: 3 on 3 off. Rotational Day and Night shifts (06:00-18:00 and 18:00-06:00) Contract Type: Permanent (Full-Time) Are you a hands‑on engineering leader with a passion for automation, reliability, and high‑performance teams? We have an exciting opportunity for an Engineering Shift Manager to join our Sainsbury's automated distribution operation in Stoke-on-Trent, playing a pivotal role in ensuring the safe, efficient, and continuous performance of a heavily automated logistics facility. Leading a team of skilled engineers and maintenance colleagues you will be responsible for driving operational excellence across advanced automated materials handling equipment, maximising system availability, and promoting a proactive maintenance culture. This is a fantastic opportunity to join a fast‑paced, technology‑driven environment where your leadership will directly support one of the UK's leading retail supply chains while helping to shape the future of warehouse automation.

• Managing a team of up to 15 people (Engineers, Maintenance colleagues and Jam fixers)
• Manage engineering performance targets on shift to achieve agreed Key Performance Indicators (KPI's) on productivity, quality and cost
• Complete all team performance reviews and 1-2-1's for direct reports, accurately and within timeframe
• Ensure all plant and equipment are maintained in accordance with site approved maintenance schedules and relevant legal standards
• Be proactive and reactive to maintenance requirement, identify and complete root cause analyses of repetitive issues
• Ensure fault escalation is communicated in a timely manner to the Operations teams including estimated time of recovery in breakdown situations
• Accurately record all data which is required for systems analysis and reporting and document what repairs have been affected to correct any issues
• Develop strong management capability through effective performance management, coaching, mentoring and development of teams and individuals

THIS ROLE WOULD SUIT PEOPLE WHO

• Previous Engineering experience is essential
• Previous people management experience within a Supply Chain/Logistics environment is essential
• Level 3 City and Guilds or BTEC ONC in Mechanical / Electrical Engineering is essential
• Automation and/or heavy machinery experience would be desirable
• Excellent communication skills - Verbal and written
• Able to work in a pressurised environment ensuring all targets are constantly being monitored in order to be achieved
• Adapt to an everchanging environment and have a dynamic approach to process change

WHY JOIN US?

• Free parking and on-site canteen
• 33 days annual leave
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.