Engineering Shift Manager: Automation & Reliability 3on/3off

DHL; Hempstalls; On-site; Confidential; Full time

Benefits offered by this job

Free parking

On-site canteen

33 days annual leave

Pension scheme with employer and staff

GP consultations

Discounts and financial wellbeing

Job summary

DHL Supply Chain in Stoke-on-Trent is seeking an Engineering Shift Manager to lead a skilled engineering and maintenance team on a heavily automated distribution operation.

You will drive reliability, maximise system availability, and foster a proactive maintenance culture while delivering on KPI targets.

Join a fast-paced, technology-driven environment that supports one of the UK's leading retail supply chains and shapes the future of warehouse automation.

Qualifications

• Level 3 City and Guilds or BTEC ONC in Mechanical / Electrical Engineering is essential.
• Previous Engineering experience is essential.
• Previous people management experience within a Supply Chain/Logistics environment is essential.
• Automation and/or heavy machinery experience would be desirable.
• Excellent communication skills—verbal and written.
• Able to work in a pressurised environment ensuring targets are monitored and achieved.
• Adapt to an everchanging environment with a dynamic approach to process change.

Responsibilities

• Manage a team of up to 15 people (Engineers, Maintenance colleagues and Jam fixers).
• Manage engineering performance targets on shift to achieve KPI's on productivity, quality and cost.
• Complete all team performance reviews and 1-2-1's for direct reports, accurately and within timeframe.
• Ensure all plant and equipment are maintained in accordance with site maintenance schedules and legal standards.
• Be proactive and reactive to maintenance requirements; identify and complete root cause analyses of repetitive issues.
• Ensure fault escalation is communicated to Operations teams with estimated time of recovery in breakdowns.
• Accurately record data for systems analysis and reporting and document repairs performed.
• Develop strong management capability through performance management, coaching, mentoring and development.

Skills

Engineering leadership

People management

Communication skills

Adaptability

Education

Level 3 City and Guilds or BTEC ONC in Mechanical/Electrical Engineering

Job description

DHL Supply Chain in Stoke-on-Trent is seeking an Engineering Shift Manager to lead a skilled engineering and maintenance team on a heavily automated distribution operation.

You will drive reliability, maximise system availability, and foster a proactive maintenance culture while delivering on KPI targets.

Join a fast-paced, technology-driven environment that supports one of the UK's leading retail supply chains and shapes the future of warehouse automation.