Engineering Services Manager

ISS Facility Services UK; London; On-site; GBP 35,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic leader for their Operations & Maintenance Team. This role offers a unique opportunity to drive maintenance excellence in a fast-paced environment, ensuring compliance and quality standards while fostering strong relationships with clients. As a key figure in the organization, you will oversee the execution of maintenance activities, manage teams, and implement effective strategies to enhance operational efficiency. If you are passionate about facility management and ready to make a significant impact, this position is perfect for you. Join a company that values diversity and inclusivity, where your contributions will help shape the future of workplace management.

Qualifications

• Experience in Technical Services within building services, preferably FM.
• Strong knowledge of Work Order Control procedures and CMMS.

Responsibilities

• Lead the Operations & Maintenance Team to ensure smooth site maintenance.
• Coordinate teams and evaluate maintenance strategies for optimal performance.

Skills

Technical Services Experience

People Management

Planning and Organisation

Problem-Solving

Strategic Planning

Customer Focus

Education

Vocational Qualification in Electrical/Mechanical Engineering

Tools

Work Order Control Procedures

CMMS

Job description

This position offers fantastic opportunities for progression and development, allowing you to expand your expertise in a challenging yet rewarding environment.

You'll be working in an impressive building, filled with plenty of learning opportunities and a variety of hands-on experiences.

Job Description

Reporting to the Engineering Operations Manager, this is a busy and dynamic role where you will lead the Operations & Maintenance Team, ensuring the smooth execution of all site maintenance activities.

As a key leader, you will be responsible for setting direction, coordinating teams, and evaluating maintenance strategies, ensuring optimal performance and compliance across the site. If you're looking for an opportunity to grow your career within a high-energy environment, this is the perfect role for you!

Key Responsibilities

1. Review and ensure quality standards are met
2. Take corrective action to resolve issues
3. Understand and follow building operations rules
4. Assign tasks for work tickets and PM work orders
5. Ensure staff complete PMs and work orders on schedule
6. Maintain and organise O&M documents, drawings, and manuals
7. Update and manage SOPs, MOPs, and EOPs
8. Coordinate contractor/vendor work for safety and efficiency
9. Resolve operational and maintenance issues to minimise costs
10. Assist in obtaining and evaluating vendor quotes for projects
11. Ensure compliance with company, government, and client policies
12. Develop strong relationships with key customer personnel
13. Ensure engineering practices meet legal and contractual obligations
14. Manage and coordinate engineering shift teams for coverage

Professional and Personal Competencies/Qualifications

1. Experience in Technical Services within building services, preferably FM in Financial Services, Manufacturing, Industry, or Healthcare
2. Vocational qualification in Electrical/Mechanical Engineering or equivalent
3. Strong knowledge of Work Order Control procedures and CMMS
4. Practical experience in Hard Services contract delivery
5. People management, planning, organisation, and customer focus experience
6. Experience with High-Risk Activities and Safe Systems of Work training
7. Strong problem-solving and strategic planning skills

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.