Service Designer Consultant (SC Eligible)

JR United Kingdom; London; Remote; GBP 55,000; Full time

Job summary

An innovative digital consultancy seeks a talented Service Designer Consultant to join their dynamic team. This role offers the opportunity to work on exciting Digital Transformation projects across various sectors including Government and Finance. You'll leverage your expertise in service design to create impactful artefacts and facilitate engaging workshops. With a remote-first policy, you'll enjoy flexibility while occasionally visiting clients. If you're passionate about design and eager to contribute to transformative projects, this is the perfect opportunity for you.

Qualifications

• Experience in service design with minimal support.
• Ability to create service design artefacts and outputs.

Responsibilities

• Join a growing team on Digital Transformation projects.
• Facilitate workshops and design sprints for clients.

Skills

Service Design Process

User Journeys

Facilitating Workshops

Agile (Scrum) Environment

Storytelling Skills

Job description

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Service Designer Consultant (SC Eligible), London

Client: Stealth iT Consulting

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester and Glasgow. They operate a remote-first policy with ad hoc client site visits when required (on average 1-2 visits per month, but can be more or less).

They are looking for a permanent Service Designer Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors.

We have a top-end budget of £55k + full benefits + fully remote (with ad hoc client site travel).

Primary skills and experience required:

• Must be eligible for SC clearance
• Proven experience working across a service design process, autonomously with minimal support
• Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints, and other artefacts
• Experience facilitating workshops, design sprints, ideation sessions, or similar, demonstrating client readiness
• Ability to visualise complex services in an easy-to-understand format for varying audiences
• Curious and inquisitive mindset, passionate about asking ‘why’
• Ability to critically break down complex problems in a fast-paced environment, with strong storytelling skills
• Experience working in an agile (scrum) environment within a cross-functional team including user researchers, UX/UI designers, business analysts, product owners, delivery managers, and developers
• Presales experience such as bidding, RFPs, demos, and presentations would be advantageous