Engineering Service Planner & Scheduler

Vision Recruitment Ltd; St. Neots; On-site; GBP 32,000 - 45,000; Full time

Job summary

Vision Recruitment Ltd is seeking an Engineering Planner in St Neots. The role, initially a temporary assignment with clear potential to move to permanent, focuses on planning and coordinating Service Engineer activities to meet customer visits, maintenance, breakdowns and project work with the right resources and materials.

Responsibilities include scheduling visits, allocating work by competence and location, keeping engineer diaries up to date, and ensuring accurate work orders and customer

Responsibilities

• Plan and schedule planned maintenance, breakdown, commissioning, warranty and project visits
• Allocate work to Service Engineers based on competence, location, availability and customer requirements
• Maintain accurate engineer diaries and optimise routes to improve utilisation and reduce unnecessary travel
• Confirm appointments with customers and provide timely updates when schedules change
• Ensure work orders contain the correct scope, site information, permits, risk information and customer contacts
• Coordinate parts, tools, access equipment and subcontract support so work can be completed as planned
• Monitor outstanding work, overdue visits and schedule risks, escalating issues where required
• Support urgent breakdown planning and reprioritise resources to meet customer needs
• Review completed visits, service reports and follow-up requirements to support timely closure
• Maintain accurate planning, customer and installed-base information within business systems
• Work with Service Managers to balance workload, capacity, holidays, training and regional coverage

Job description

Vision Recruitment Ltd is seeking an Engineering Planner in St Neots. The role, initially a temporary assignment with clear potential to move to permanent, focuses on planning and coordinating Service Engineer activities to meet customer visits, maintenance, breakdowns and project work with the right resources and materials.

Responsibilities include scheduling visits, allocating work by competence and location, keeping engineer diaries up to date, and ensuring accurate work orders and customer