Engineering Scheduler & Planner – Hybrid (PPM/Reactive)

United Infrastructure Ltd; England; Hybrid; GBP 32,000 - 45,000; Full time

Job summary

United Infrastructure Ltd is seeking a Planner to coordinate engineering activities, forward-plan resources, and manage risk to meet PPM and reactive works SLAs. You will produce and manage engineer work schedules, ensure site access, materials, and skill sets are in place, and work with the Operations Manager to optimise planning.

In this hybrid role, you will be office-based most days with one home-working day, and you will contribute to timely scheduling, data quality in systems like Maximo

Qualifications

• Reliable team player with strong interpersonal and communication skills.
• Proven ability to manage workloads and coordinate field engineers effectively.
• Excellent organisational and prioritisation skills with strong attention to detail.
• Professional communication skills, both written and verbal, across all levels.

Responsibilities

• Plan and schedule jobs in line with timeframes set by the Demand Lead.
• Ensure all requirements are in place prior to job allocation, including site access, appropriate engineer skill sets, and necessary materials or spares.
• Identify and escape risks that may impact delivery timelines.
• Proactively resolve access or scheduling issues to avoid failed engineer visits.
• Work closely with the Operations Manager to optimise engineer planning.
• Collaborate with the Demand Lead to ensure all reactive works are raised and completed within SLA.
• Support the timely delivery of all PPM activities within the required monthly timeframe.
• All PPM activities are planned and completed within the designated timeframe.
• Reactive works are completed within agreed SLAs.
• Maintain CRM data quality and prevent inefficiencies.
• Meet or exceed SLAs for attendance and job completion.

Skills

Reliability

Workload coordination

Organisation & prioritisation

Professional communication

Customer focus

Commercial awareness

Self-motivation

Calm under pressure

Confident & assertive

Education

A-Level standard or equivalent

Tools

CAFM systems

Maximo

Oracle

Microsoft Office

Microsoft Excel

Job description

United Infrastructure Ltd is seeking a Planner to coordinate engineering activities, forward-plan resources, and manage risk to meet PPM and reactive works SLAs. You will produce and manage engineer work schedules, ensure site access, materials, and skill sets are in place, and work with the Operations Manager to optimise planning.

In this hybrid role, you will be office-based most days with one home-working day, and you will contribute to timely scheduling, data quality in systems like Maximo