Engineering Planner

Branta Recruitment Ltd; Cramlington; On-site; GBP 38,000 - 54,000; Full time

Job summary

Branta Recruitment Ltd. seeks an organised, technically minded Engineering Planner to join our operations team.

This pivotal role acts as the operational heartbeat of maintenance scheduling across our property portfolio, ensuring safety, efficiency and statutory compliance. The successful candidate will schedule, coordinate and track PPM and compliance works, bridging field engineers, helpdesk dispatchers and clients to deliver top-tier service.

Qualifications

• Experience in fast-paced FM helpdesk or engineering planning.
• Strong knowledge of building services and core engineering systems (electrical, mechanical, HVAC, or fire & life safety).
• Excellent organizational skills with master schedules and CAFM/CMMS experience.
• Clear communication with engineers, contractors and corporate clients.
• Detail-oriented with a rigorous health and safety compliance mindset.

Responsibilities

• PPM and maintenance scheduling across commercial and residential properties.
• Assign work orders to mobile engineering teams and subcontractors by trade, location and priority SLAs.
• Review job sheets, asset reports and engineering notes to ensure quality.
• Triage incoming maintenance requests and manage reactive repairs.
• Maintain digital logs of statutory testing (Gas Safety, EICR, Fire Alarms, HVAC) for audit readiness.
• Monitor SLAs to ensure tasks and callouts are completed within agreed times.

Skills

Planning & scheduling

CAFM/CMMS

Vendor & contractor management

Communication

Regulatory compliance

Tools

CMMS software

Job description

We are seeking an organized, technically minded Engineering Planner to join an operations team. In this pivotal role, you will act as the operational heartbeat of our maintenance scheduling, ensuring that our property portfolio runs safely, efficiently, and in strict compliance with statutory legislation.

Whether you come from a fast-paced Facilities Management (FM) helpdesk background or have hands-on engineering maintenance planning experience, you will use your practical technical knowledge to schedule, coordinate, and track Planned Preventative Maintenance (PPM) and compliance works. You will bridge the gap between field engineers, helpdesk dispatchers, and clients to ensure top-tier service delivery.

Key Responsibilities

• PPM & Maintenance Scheduling: Proactively plan, schedule, and coordinate all Planned Preventative Maintenance (PPM), servicing, and statutory compliance works across commercial and residential properties.
• Engineering Resource Allocation: Assign work orders to mobile engineering teams and specialist subcontractors based on trade, technical skill set, geographical location, and priority SLAs.
• Technical Quality Control: Utilize your technical understanding to review job sheets, asset reports, and engineering notes, ensuring maintenance works meet high standards.
• Workflow & Helpdesk Coordination: Triage incoming maintenance requests, manage reactive repairs, and ensure seamless communication between clients, tenants, and field technicians.
• Compliance & Asset Tracking: Maintain accurate digital logs of statutory testing (e.g., Gas Safety, EICR, Fire Alarms, HVAC) to ensure 100% audit readiness and regulatory adherence.
• SLA & Contractor Management: Monitor schedules to ensure all maintenance tasks and reactive callouts are completed well within agreed Service Level Agreements (SLAs).

What We Are Looking For

• Relevant Experience: Proven planning and coordination experience gained within either a fast-paced FM helpdesk environment or an engineering maintenance planning/scheduling role.
• Technical Know-How: A solid understanding of building services, hard FM operations, or core engineering systems (electrical, mechanical, HVAC, or fire & life safety).
• Planning & Systems Acumen: Exceptional organizational skills with experience managing complex master schedules and computerized maintenance management systems (CAFM / CMMS).
• Communication Skills: Confident dealing with technical engineers, contractors, and corporate clients alike, with a calm and proactive approach to problem-solving.
• Compliance Mindset: Strong attention to detail and a rigorous approach to health and safety compliance tracking.