Engineering Scheduler & CAFM Coordinator

ECG Facilities Services; Warrington; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

25 days holiday

Job summary

ECG Facilities Services in Warrington is seeking a capable coordinator to schedule in-house engineering labour and assist the Technical Manager in planning Reactive, Fixed Price and Maintenance Work orders. You will verify engineers’ time sheets daily and manage CAFM data while delivering strong client support.

This role requires experience coordinating engineering teams in a fast-paced environment, with knowledge of CAFM systems and ability to meet SLAs and KPIs.

Qualifications

• Experience coordinating engineering teams.
• Experience in a very fast-paced environment.
• Previous experience in facilities or service industries.
• Knowledge of CAFM systems.
• Ability to work to strict SLAs & KPIs.

Responsibilities

• Coordinate and schedule inhouse engineering labour visits.
• Assist Technical Manager in planning Reactive, Fixed Price and Maintenance Work orders.
• Checking and verifying engineers, report sheets and timecards on a daily basis.
• Manage and update CAFM (Computer-Aided Facilities Management) systems.
• Respond to client queries and provide excellent customer service.
• Ensure compliance with SLAs and KPIs.
• Accurately record and process data using Microsoft Word and Excel.
• Work efficiently in a fast-paced environment, prioritizing tasks effectively.

Skills

Coordinating teams

Fast-paced environment

Facilities experience

CAFM systems

SLAs KPIs

Multitasking

Tools

CAFM systems

Microsoft Word

Excel

Job description

ECG Facilities Services in Warrington is seeking a capable coordinator to schedule in-house engineering labour and assist the Technical Manager in planning Reactive, Fixed Price and Maintenance Work orders. You will verify engineers’ time sheets daily and manage CAFM data while delivering strong client support.

This role requires experience coordinating engineering teams in a fast-paced environment, with knowledge of CAFM systems and ability to meet SLAs and KPIs.