Engineering Sales Support Admin — Flexible Hours

Orion Electrotech; Dorking; On-site; GBP 23,000 - 32,000; Full time

Job summary

INDENG is seeking a UK Sales Support Administrator in Dorking to support the sales process from quotation through delivery. You will nurture customer interactions and coordinate orders in a fast-paced engineering environment.

The role requires strong organizational skills, excellent communication, and the ability to work autonomously while supporting the wider team. Experience with ERP/SAP and MS Office is valuable.

Qualifications

• Experience in a customer-facing commercial role within a technical or manufacturing environment.
• Knowledge of ERP systems; SAP experience would be advantageous.
• Excellent verbal and written communication skills, with professional telephone manner.
• Strong organizational abilities and a proactive approach to tasks.

Responsibilities

• Generate and process quotations and sales documentation for engineering solutions.
• Keep clients informed with proactive order updates and delivery scheduling.
• Handle customer inquiries by phone and email with timely solutions.
• Collaborate with the admin team on logistics and office duties.
• Provide operational support during peak periods or absences.
• Maintain high standards of organization and workplace safety.
• Contribute to various commercial projects as needed.

Skills

Customer service

Organizational skills

Communication

Autonomous working

Attention to detail

Tools

SAP

Microsoft Office

Job description

INDENG is seeking a UK Sales Support Administrator in Dorking to support the sales process from quotation through delivery. You will nurture customer interactions and coordinate orders in a fast-paced engineering environment.

The role requires strong organizational skills, excellent communication, and the ability to work autonomously while supporting the wider team. Experience with ERP/SAP and MS Office is valuable.