Engineering Sales Admin & Order Specialist

Bennett & Game Recruitment Ltd.; Birmingham; On-site; GBP 24,000 - 30,000; Full time

Job summary

Bennett & Game Recruitment Ltd. is seeking an Internal Sales Administrator in Birmingham to join a small engineering/manufacturing sales team. The role focuses on accurate order processing, maintaining customer data, and handling sales enquiries after training.

The ideal candidate will have admin experience in engineering/manufacturing, strong IT skills, and good communication. This permanent, full-time position runs Monday to Friday, 09:00–17:00, with holiday allowance and pension.

Qualifications

• Previous experience in an administration, sales administration or order processing role, ideally within an engineering or manufacturing environment.
• Good written and verbal English communication skills.
• Strong IT skills with confidence using Microsoft Office, particularly Word and Excel.
• Good computer literacy and the ability to learn new systems and software.
• Strong organisational skills with excellent attention to detail.
• A friendly and professional telephone manner, with the confidence to communicate with customers.
• Ability to work effectively as part of a small, close-knit team.
• Reliable, flexible and proactive approach to work, with a willingness to learn and develop within the role.
• Based within a commutable distance of Birmingham.

Responsibilities

• Processing customer orders accurately and efficiently, ensuring all information is recorded correctly.
• Supporting the sales team with day-to-day administrative duties and order processing.
• Maintaining accurate customer records and sales documentation.
• Handling incoming sales enquiries following completion of training.
• Responding to customer queries professionally and providing appropriate assistance.
• Liaising closely with colleagues across the business to ensure orders and customer requirements are managed effectively.
• Using Microsoft Office applications, particularly Word and Excel, to support daily administration.
• Ensuring a high level of accuracy and attention to detail across all administrative tasks.

Skills

Organised

Attention to detail

Communication skills

Team player

Tools

Microsoft Office

Job description

Bennett & Game Recruitment Ltd. is seeking an Internal Sales Administrator in Birmingham to join a small engineering/manufacturing sales team. The role focuses on accurate order processing, maintaining customer data, and handling sales enquiries after training.

The ideal candidate will have admin experience in engineering/manufacturing, strong IT skills, and good communication. This permanent, full-time position runs Monday to Friday, 09:00–17:00, with holiday allowance and pension.