Engineering Planner & Scheduler - Compliance

Omega Red Group; Nottingham; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Enhanced family leave

Pension scheme

Health & wellbeing program

Cycle to work

Job summary

Omega Red Group in Bulwell, Nottingham, is seeking a highly organised Planner & Scheduler to join our Compliance Team. You will coordinate engineer schedules across the UK, liaise with engineers, customers, suppliers and internal teams, and keep planning data accurate and up to date.

This fast-paced role requires strong communication, meticulous administration and problem-solving to ensure safe, timely service delivery across our earthing, lightning protection and height safety projects.

Qualifications

• Experience in planning, scheduling, coordination, customer service or administration.
• Ability to manage multiple tasks and changing priorities.
• Good working knowledge of Microsoft Office and IT systems.
• Excellent attention to detail and organisational skills.
• Strong communication skills and confidence speaking with customers and engineers.
• Ability to remain calm and organised in a fast-paced environment.

Responsibilities

• Coordinate and optimise engineer schedules across the UK, ensuring inspections, testing, maintenance, repairs, and installation works are delivered efficiently and on time.
• Act as the central point of contact between engineers, customers, suppliers, and internal departments to ensure seamless service delivery.
• Actively manage daily workloads, respond to schedule changes, urgent requests, and operational challenges.
• Liaise with customers to arrange appointments, confirm attendance, and provide timely updates on planned works.
• Support the deployment of field-based engineers by ensuring they have the resources, information, and equipment required to complete work safely and effectively.
• Monitor work schedules and project progress, identifying potential delays and implementing solutions to minimise disruptions.
• Coordinate the procurement and delivery of materials, plant, and specialist equipment to support planned activities.
• Maintain accurate job, customer, and scheduling records across company systems, ensuring data integrity and compliance requirements are met.
• Work closely with operational and compliance teams to maximise engineer utilisation and resource efficiency.
• Provide first-line support for engineer queries, helping to resolve scheduling and logistical issues in a timely manner.
• Generate and maintain planning reports, performance data, and operational updates to support business decision-making.
• Contribute to continuous improvement initiatives, identifying opportunities to enhance planning processes, customer service, and operational performance.

Skills

Planning & scheduling

Coordination

Customer service

Administration

MS Office

Tools

Microsoft Office

Job description

Omega Red Group in Bulwell, Nottingham, is seeking a highly organised Planner & Scheduler to join our Compliance Team. You will coordinate engineer schedules across the UK, liaise with engineers, customers, suppliers and internal teams, and keep planning data accurate and up to date.

This fast-paced role requires strong communication, meticulous administration and problem-solving to ensure safe, timely service delivery across our earthing, lightning protection and height safety projects.