Engineering & Logistics Administrator – UK & Ireland Ops

Birmingham Optical; Birmingham; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Life assurance

Pension scheme

25 days holiday

Job summary

Birmingham Optical in Birmingham is seeking an organised Engineering & Logistics Administrator to join our Engineering Support Team. You will support the planning and coordination of equipment deliveries, installations and engineer visits across the UK and Ireland.

Working closely with our Sales, Key Account, Warehouse and Engineering teams, you will help ensure equipment and engineers are scheduled efficiently and that customers receive a professional and reliable service.

Qualifications

• Previous experience in administrative, coordination or scheduling roles.
• Experience supporting planning of transport, deliveries, field engineers or service visits encouraged.
• Confident IT skills including Excel and Outlook.
• Excellent attention to detail and ability to meet deadlines.
• Clear, professional written and verbal communication; good organisational skills.

Responsibilities

• Coordinate pre-delivery inspection, transport and installation of new equipment orders.
• Liaise with Key Account Managers to understand installation requirements.
• Support planning of delivery routes and engineer diaries across the UK and Ireland.
• Schedule maintenance visits within service windows and ensure reports/certificates are issued.
• Coordinate with Engineer Deployment Coordinator for planned and reactive work.
• Assist overseas deliveries including ROI in collaboration with the Engineering Support Manager.
• Handle service enquiries by phone, email and portals; keep asset registers updated.
• Arrange travel and accommodation for the engineering team; maintain documentation filed correctly.
• Provide general administrative support to the Engineering Support Team.

Skills

Organisational skills

Attention to detail

Communication skills

IT proficiency

Teamwork

Initiative

Tools

Microsoft Excel

Outlook

Job description

Birmingham Optical in Birmingham is seeking an organised Engineering & Logistics Administrator to join our Engineering Support Team. You will support the planning and coordination of equipment deliveries, installations and engineer visits across the UK and Ireland.

Working closely with our Sales, Key Account, Warehouse and Engineering teams, you will help ensure equipment and engineers are scheduled efficiently and that customers receive a professional and reliable service.