Global Equipment & Service Ops Administrator

Panavision; Greater London; Sur place; GBP 28 000 - 36 000; Plein temps

Résumé du poste

Panavision in London seeks a Service Operations Administrator to support the Equipment Resources and Technical Services teams, ensuring rental equipment, spares, tools and supplies are tracked, maintained, repaired and moved across European and African operations.

You will coordinate repairs, equipment requests and shipping, maintain records and support annual stocktakes, while liaising with vendors, insurers and internal teams to drive operational efficiency.

Qualifications

• Excellent organisational skills and strong attention to detail.
• Strong communication and stakeholder management skills.
• Proactive and solution-focused approach to problem solving.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• High levels of accountability and professionalism.
• Strong customer service focus with both internal and external stakeholders.
• Good IT skills, including Microsoft Office applications.
• Ability to remain effective and approachable under pressure.

Responsabilités

• Administer purchase orders, goods receipts and inventory records for equipment, spares, tools and supplies.
• Maintain accurate asset records, including serial number allocation and equipment disposals.
• Raise, monitor and update repair and service tickets, providing regular progress reporting.
• Coordinate repairs with vendors and internal technical teams, ensuring timely and cost-effective completion.
• Manage equipment shipping requirements associated with repairs and servicing.
• Support the missing and damaged equipment process, including liaison with customers, technical teams, insurers and billing teams.
• Coordinate equipment requests with Panavision offices, distributors and vendors worldwide.
• Investigate equipment issues, identify shortages and help arrange practical solutions.
• Provide import/export and customs administration support.
• Assist with compliance requirements under the CAA Known Consignor scheme.
• Support the planning and reconciliation of annual inventory stocktakes across European and African locations.
• Provide general administrative support to the Service Operations team as required.

Connaissances

Excellent organisational skills

Strong communication

Stakeholder management

Proactive problem solving

Multitasking

Accountability

Customer service

Under pressure

Outils

Microsoft Office

Description du poste

Panavision in London seeks a Service Operations Administrator to support the Equipment Resources and Technical Services teams, ensuring rental equipment, spares, tools and supplies are tracked, maintained, repaired and moved across European and African operations.

You will coordinate repairs, equipment requests and shipping, maintain records and support annual stocktakes, while liaising with vendors, insurers and internal teams to drive operational efficiency.