Engineering Graduate: Technical Support Engineer (Hybrid)

Vibe Recruit; Witney; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

Vibe Recruit is seeking a Graduate Technical Support Advisor for a specialist equipment manufacturer with UK HQ in Oxfordshire. You will support Sales Engineers, Product/Project Managers, Internal Sales Coordinators, Customers and Management with detailed product knowledge and professional communication.

The role offers hybrid working after training, a structured induction, and the chance to develop in a global business.

Qualifications

• Excellent communication and people skills.
• Experience of working in an office environment.
• Experience dealing with customers via phone and e-mail.
• Good IT skills using Excel, Word and Outlook.
• Attention to detail and high level of accuracy.

Responsibilities

• Preparing quotations to customer's specifications.
• Providing in depth technical information on company products and latest developments.
• Liaising with Engineering on projects to maintain margins and meet customer specs.
• Liaising with divisional staff on technical matters.
• Maintain a high level of service for customers' best interests.
• Keep abreast of market trends and advise management.
• Customer visits may also be required.

Skills

Communication skills

Customer-facing

Office experience

IT skills

Education

Engineering degree or HND

Job description

Vibe Recruit is seeking a Graduate Technical Support Advisor for a specialist equipment manufacturer with UK HQ in Oxfordshire. You will support Sales Engineers, Product/Project Managers, Internal Sales Coordinators, Customers and Management with detailed product knowledge and professional communication.

The role offers hybrid working after training, a structured induction, and the chance to develop in a global business.