Engagement Worker

Social Interest Group; Romford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking organization dedicated to empowering vulnerable individuals in a residential setting. This role as an Engagement Worker involves supporting residents with complex needs, focusing on their journey towards independence and community integration. You will engage with residents through various activities, appointments, and social interactions, fostering a compassionate environment. With a strong emphasis on empathy and effective communication, your contributions will significantly impact the lives of those you support. If you are passionate about making a difference and thrive in a collaborative team, this opportunity is perfect for you.

Benefits

25 days annual leave

Training and development opportunities

Employee Assistance Programme

Reflective practice sessions

Life Assurance Scheme

Annual Staff Awards

Blue Light Discount Card eligibility

Qualifications

• Experience supporting individuals with complex needs and challenges.
• Strong communication skills to build positive relationships.

Responsibilities

• Support residents with social contact, health, and financial independence.
• Organize engaging activities tailored to individual needs.

Skills

Empathy

Motivational Skills

Communication Skills

Knowledge of Education and Employment Opportunities

Experience with Complex Needs

Tools

CRM Software

Microsoft Office

Job description

Location: Havering, based within the service. Unfortunately, this service does not have step-free access.

Shift Pattern: 37.5 hours per week, Monday to Sunday. Shifts may vary between 09:00 - 17:00 or 13:00 - 21:00 on a rota basis. You will also be required to work bank holidays if scheduled.

About the role

We are seeking an Engagement Worker to join our residential service in Havering, a 25-bed, 24-hour facility supporting adults with complex needs in a supported accommodation setting. Your role will involve supporting residents with social contact, safety, health, security, tenancy sustainment, and financial independence, aiding their journey towards greater independence and community integration. Our residents typically meet the following criteria:

• Single, vulnerable, with multiple disadvantages, including hospital discharges, substance use, and mental health issues
• Street homeless with complex needs
• Aged 18 to 55 years
• Willing to reduce substance use and engage with treatment services

The role is diverse, involving activities such as running engaging sessions, supporting appointments, and organizing external and in-house activities, tailored to individual needs.

About you

We value a genuine passion for helping others, challenging stigma, and making a positive impact. You should be a team player, committed to high-quality support, an effective communicator, compassionate, and able to build positive relationships. Key qualities include:

• Knowledge of opportunities in education, employment, and benefits
• Experience with individuals with complex needs
• Empathy and compassion for residents' challenges
• Motivational skills to empower residents
• Proficiency with CRM and Microsoft Office
• Understanding of social marginalization and complex needs

Please refer to the JDPS for detailed requirements and criteria.

What we offer

• 25 days annual leave, increasing with service
• Training, development, and progression opportunities
• Employee Assistance Programme and counselling
• Reflective practice sessions for mental health support
• Blue Light Discount Card eligibility
• Life Assurance Scheme
• Annual Staff Awards
• Opportunity to work in an organization committed to quality care, inclusivity, and empowerment

Our commitment

We promote Equity, Diversity, and Inclusion, valuing diverse backgrounds and experiences. We encourage applications from all, especially those with lived experience. We handle all applications with empathy and sensitivity.

About Social Interest Group (SIG)

SIG is a not-for-profit organization providing support across various settings in London, Brighton, Bedfordshire, Luton, and Kent, adhering to high standards and regulatory frameworks.

Please note early application is advised as the advert may close early. We conduct enhanced DBS checks, and some roles may require further vetting. We welcome applicants from all backgrounds. For questions or application support, contact us at [e-mail] or call 020 3668 9270.

Additional policies and information are available on our website. Please ensure you have the right to work in the UK, as we cannot sponsor visas.