Engagement Worker

Dublin Gestalt Centre,psychotherapy,counselling and coaching and training providers; Romford; On-site; GBP 27,000; Full time

Job summary

An established industry player is looking for a compassionate Engagement Worker to join their dedicated team. This role is crucial in supporting vulnerable adults in a residential setting, helping them achieve greater independence and reintegrate into the community. The ideal candidate will possess strong communication skills, empathy, and a passion for making a difference. You'll engage with residents through various activities, ensuring their safety and well-being while fostering a supportive environment. Join a mission-driven organization that values diversity and is committed to providing high-quality care.

Benefits

25 Days Annual Leave

Training and Upskilling Opportunities

Employee Assistance Programme

Reflective Practice Sessions

Blue Light Discount Card

Life Assurance

Cycle-to-Work Scheme

Annual Staff Awards

Qualifications

• Experience supporting individuals with complex needs in a residential setting.
• Knowledge of external opportunities for residents' reintegration.

Responsibilities

• Provide social contact and support to residents in a 24-hour facility.
• Assist residents in developing skills for greater independence.

Skills

Empathy

Effective Communication

Knowledge of Education and Employment Opportunities

Experience with Complex Needs

Motivational Attitude

Tools

CRM Systems

Microsoft Office

Job description

Engagement Worker

When registering to this job board, you will be redirected to the online application form. Please ensure that it is completed in full for your application to be reviewed.

Job Details

• Title: Engagement Worker
• Location: Havering, based within the service. Note: this service does not have step-free access.
• Salary: £27,000
• Shift Pattern: 37.5 hours per week, Monday to Sunday. Shifts vary between 09:00 - 17:00 or 13:00 - 21:00 on a rota basis. Bank holiday work may be required.

About the Role

We are seeking an Engagement Worker for our residential service in Havering, a 25-bed, 24-hour facility supporting adults with complex needs in a supported accommodation setting. Your role will involve providing social contact, supporting residents' safety, health, tenancy sustainment, and financial independence. You will help residents develop skills for greater independence and assist with re-integration into the community. Our residents typically meet the following criteria:

• Single, vulnerable, with multiple disadvantages including hospital discharges, substance use, and mental health issues
• Street homeless with multiple disadvantages
• Aged 18-55
• Willing to reduce substance use and engage with treatment services

The role involves varied daily activities based on resident needs, including running activities, support sessions, external appointments, and in-house engagement.

About You

We seek someone passionate about helping others, challenging stigma, and making a difference. You should be a team player, effective communicator, compassionate, supportive, and able to build positive relationships. Key qualities include:

• Knowledge of external opportunities like education, employment, and benefits
• Experience with individuals with complex needs
• Empathy and compassion
• Motivational and empowering attitude
• Proficiency with CRM systems and Microsoft Office
• Understanding of social marginalization related to personal challenges

Refer to the attached JDPS for detailed vacancy requirements and criteria.

What We Offer

• 25 days annual leave, increasing with service length
• Training, upskilling, and progression opportunities
• Employee Assistance Programme and counselling
• Reflective practice sessions with external therapists
• Blue Light Discount Card registration
• Life Assurance, Cycle-to-work scheme, Annual Staff Awards
• A mission-driven organization committed to good care and support, fostering inclusivity and diversity.

Our Commitment

We value equity, diversity, and inclusion. We encourage applications from diverse backgrounds and those with lived experience. We handle all applications with empathy and sensitivity.

About Social Interest Group (SIG)

SIG is a non-profit providing support across London, Brighton, Bedfordshire, Luton, and Kent, including residential and community support. We uphold high standards and regulatory compliance. Watch our Theory of Change video and visit our website for more details.

Additional Information

This advert may close early due to ongoing application screening. We recommend applying promptly. An enhanced DBS check is required, and some roles may need further vetting. We do not sponsor visas; applicants must have the right to work in the UK. Further policies are available on our website.