Engagement Worker

Social Interest Group; Greater London; On-site; GBP 27,000; Full time

Job summary

A forward-thinking organization is seeking an Engagement Worker to join their dedicated team in Havering. This role involves providing essential support to adults with complex needs, enhancing their quality of life and helping them achieve greater independence. The ideal candidate will be passionate about making a difference, demonstrating empathy and effective communication skills. Join a mission-driven team that values inclusivity and personal growth, and be part of a service that empowers marginalized individuals through compassionate care and support.

Benefits

25 days annual leave

Training and Development

Employee Assistance Programme

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

Qualifications

• Experience working with vulnerable individuals facing complex challenges.
• Ability to provide high-quality support and care.

Responsibilities

• Support residents in gaining independence and skills.
• Engage in activities and complete support sessions.

Skills

Empathy

Communication

Motivational Skills

IT Skills

Knowledge of Social Services

Education

Relevant Social Care Qualification

Tools

CRM Systems

Microsoft Office

Job description

Havering, Harold Hill, Romford , Greater London , England
RM3

Job Title: Engagement Worker

Location: Havering, based within the service. Unfortunately this service does not have step free access.

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Sunday, shifts can vary between 09:00 - 17:00 or 13:00 - 21:00 on a rota basis. You will also be required to work bank holidays if the rota falls on that day.

About the role

We're looking for an Engagement Worker to join our residential service based in Havering which is a 25 bed, 24 hour service delivering support to adults who have multiple and complex needs within a supported accommodation setting. You will support with various aspects within the service, with a focus on providing social contact and company to help enhance quality of life, personal safety, health and security, sustainment of tenancy and improving financial independence. You will support our residents to gain the relevant skills and knowledge to gain greater independence, supporting them back into the community. Our residents meet the following criteria:

• Single and vulnerable with multiple disadvantages - including hospital and acute discharges, drug & alcohol and mental health issues
• Street homeless with multiple disadvantages
• Aged from 18 to 55 years
• Willing to reduce the use of substances and engage with drug and alcohol treatment services

Job Title: Engagement Worker

Location: Havering, based within the service. Unfortunately this service does not have step free access.

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Sunday, shifts can vary between 09:00 - 17:00 or 13:00 - 21:00 on a rota basis. You will also be required to work bank holidays if the rota falls on that day.

About the role

We're looking for an Engagement Worker to join our residential service based in Havering which is a 25 bed, 24 hour service delivering support to adults who have multiple and complex needs within a supported accommodation setting. You will support with various aspects within the service, with a focus on providing social contact and company to help enhance quality of life, personal safety, health and security, sustainment of tenancy and improving financial independence. You will support our residents to gain the relevant skills and knowledge to gain greater independence, supporting them back into the community. Our residents meet the following criteria:

• Single and vulnerable with multiple disadvantages - including hospital and acute discharges, drug & alcohol and mental health issues
• Street homeless with multiple disadvantages
• Aged from 18 to 55 years
• Willing to reduce the use of substances and engage with drug and alcohol treatment services

The role is varied, with each day being different, depending on service and resident needs. You may need to run and engage in activities, complete support sessions, arrange external activities, in house activities, and support with attending appointments.

About you

We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people's lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

• Awareness of external opportunities which are available such as with education, employment and benefits
• Experience working with people with multiple and complex needs
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability to motivate, and empower others to achieve their personal goals and overcome barriers
• IT ability to use our online CRM systems and Microsoft programs daily
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
• An organisation which embraces differences through having staff ambassadors who actively support us in fortifying our organisational value of inclusivity

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

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