Engagement Officer Communications Team

Torfaen County Borough Council; Pontypool; On-site; GBP 37,000 - 40,000; Part time

Job summary

Torfaen County Borough Council in Pontypool is seeking an Engagement Officer to join the Communications Team on a part-time basis (22.5 hours per week). You will lead and promote public engagement across the council and work with the local service board to deliver strategic engagement in line with corporate priorities, including the Torfaen Deal. You will also manage the council’s online engagement hub and people’s panel, coordinating activities with partners and staff.

Qualifications

• Highly organised and motivated with strong planning skills.
• Experience coordinating engagement activities across large organisations.
• Excellent written and verbal communication in English.

Responsibilities

• Lead and promote public engagement across the council.
• Collaborate with the Children and Young People Engagement and Participation Officer.
• Coordinate borough-wide engagement activities and develop engagement tools.

Job description

Location Civic Centre, Pontypool

Basis Part Time

Job profile for Engagement Officer Communications Team

Engagement Officer Communications Team

Job details

Salary £36,581 - £40,444

Contractual hours 22.5

Basis Part Time

Package Permanent | 22.5 hours per week

Job category/type Resources

Date posted 21/10/2026

Job reference REQ006649

• REQ006649 Swyddog Ymgysylltu - Tim Cyfathrebu.docx
• REQ006649 Engagement Officer - Communications Team.docx

Job description

22.5 hours per week

We are looking for a highly organised, enthusiastic, and motivated person to join the Communications and Engagement Team.

You will be required to lead and promote public engagement across the council and work with the local service board to deliver strategic engagement in line with corporate plan priorities, including the new Torfaen Deal.

You will also work with the Children and Young People Engagement and Participation Officer to co-ordinate engagement activities where appropriate.

As the successful candidate you will have the proven experience to coordinate borough-wide engagement activities, integrate public engagement into the business of the council and lead on the development of the council’s engagement tools and techniques.

You will also manage the council’s online engagement hub and people’s panel and support the council to undertake meaningful and principled public and staff engagement and consultation activities.

For an informal discussion regarding this vacancy please contact Neil Jones on 01495 742151.

You must demonstrate how you meet the Essential criteria listed in the attached Person Specification in order to secure an interview:

Torfaen County Borough Council strives to be a fair, supportive and effective employer. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. The Council expects all employees, paid or unpaid, to share this commitment. We value the range of experiences that a diverse workforce brings and therefore we welcome applications from people of all backgrounds and under-represented groups.

Welsh Language Skills are desirable for this post but not essential. You are welcome to submit your application in English or in Welsh. Each application will be treated equally.

We are a registered Disability Confident Leader and are committed to the employment and career development of disabled people. Our Guaranteed Interview scheme guarantees that people with disabilities will be invited to interview, so long as they meet the essential requirements for the role. If you have a health condition, are neurodivergent, or use British sign language, and need to discuss reasonable adjustments, please contact the recruiting manager. We can only work with you to arrange adjustments if we are made aware of your requirements prior to your application submission, test or interview.

Please ensure that you only apply for this position via Torfaen Council’s vacancies website. CVs and applications submitted to any other websites are not received by us.

How to find us

• Torfaen County Borough Council
• Civic Centre
• Pontypool
• NP4 6YB