Engagement Officer

Sherwood Forest Hospitals NHS Foundation Trust; Sutton-in-Ashfield; On-site; GBP 30,000 - 50,000; Full time

Job summary

An exciting opportunity awaits as an Engagement Officer for the North Nottinghamshire Diabetic Eye Screening Programme. This full-time role involves managing patient data, promoting screening initiatives, and reducing health inequalities. Join a supportive and inclusive environment where your communication and analytical skills can make a significant impact on community health. With responsibilities ranging from managing administrative staff to engaging with patients and healthcare professionals, this position is perfect for a motivated individual looking to contribute to meaningful healthcare outcomes.

Qualifications

• Experience in managing patient data and communication with healthcare professionals.
• Ability to analyze data to identify health inequalities.

Responsibilities

• Manage the patient list and data transfers for the screening programme.
• Promote diabetic eye screening through events and presentations.

Skills

Communication Skills

Data Analysis

Management Skills

Patient Engagement

Education

Bachelor's Degree in Health or Social Sciences

Relevant experience in healthcare

Tools

SystmOne

Job description

Job Opportunity: Engagement Officer - North Nottinghamshire Diabetic Eye Screening Programme

An exciting opportunity has arisen for an enthusiastic and highly motivated individual with excellent communication skills to join the North Nottinghamshire Diabetic Eye Screening Programme as an Engagement Officer.

This full-time position (37.5 hours per week) is based at Kings Mill Hospital, Sutton in Ashfield, Nottinghamshire. The post holder will need to travel to external venues and will have line management responsibility for designated administrative staff.

The main responsibilities include managing the monthly electronic patient data transfer via GP2DRS from GP practices to the screening programme, maintaining the accuracy of the database, and updating GP practices about DNR rates and patient uptake.

The role requires high-level communication skills to support the Diabetic Eye Screening team by working with patients, GP practices, healthcare professionals, and community groups. The goal is to reduce health inequalities and improve access to diabetic eye screening to prevent sight-threatening eye disease.

Role Responsibilities

1. Line manage the administration staff.
2. Manage the programme’s patient list using data transfers and specialised software, including SystmOne.
3. Work towards reducing persistent non-responding patients (DNRs), a key KPI.
4. Identify vulnerable patients and address health inequalities.
5. Analyze data to establish actions for addressing inequalities and low screening uptake.
6. Prepare and present reports to multidisciplinary teams and commissioners, demonstrating engagement and outcomes.
7. Conduct patient satisfaction surveys.
8. Promote diabetic eye screening through external events and presentations.
9. Maintain the programme’s website and manage social media advertising.

Note: Some roles may be eligible for sponsorship under the Skilled Worker visa. Please refer to the UK shortage occupation list and current Home Office guidance regarding visa eligibility.

Thank you for your interest in this role. Sherwood Forest Hospitals Trust is recognized as an excellent place to work, rated Outstanding overall for care, with a supportive and inclusive environment that promotes wellbeing and development.

Equality, Diversity, and Inclusion

The Trust is committed to an inclusive workplace and does not tolerate discrimination, racism, bullying, or harassment. All staff are expected to treat everyone with respect and uphold the Trust’s policies on equality and human rights.

Contact Information

For further details or informal visits, please contact:

• Rachael McFee, Programme Manager - [e-mail], Tel: [phone] Ext 4534
• Alternatively, contact the current post holder: Amanda Dillon Brooks, Engagement Officer - [e-mail]