Engagement Officer

London Borough of Tower Hamlets; Greater London; Hybrid; GBP 44,000 - 46,000; Full time

Benefits offered by this job

Salary range £43,659–£45,659

LG Pension

Generous leave

Flexible working

Staff loans

Learning Academy

Job summary

London Borough of Tower Hamlets is seeking two Engagement Officers to support Connect to Work across the borough, helping residents access employment support and overcome barriers to work.

You will build relationships with communities, employers and partner agencies, lead outreach at events, generate referrals, and promote inclusive opportunities. You will work with colleagues to develop new opportunities and ensure services reach those most in need.

Qualifications

• Experience in community engagement, outreach, partnership work, or stakeholder engagement.
• Confidence in building relationships with diverse people and organisations.
• Excellent communication and organisational skills.
• Proactive, self-motivated, able to work independently.
• Commitment to promoting inclusion, equality and opportunity for all.
• Genuine passion for helping residents improve their lives through employment.

Responsibilities

• Lead outreach and engagement activities across the borough.
• Promote the programme at events and community venues.
• Generate referrals and support residents as they begin their journey with Connect to Work.
• Develop new opportunities and strengthen local networks with partners.
• Ensure services reach those who need them most.

Skills

Community engagement

Outreach

Partnership working

Stakeholder engagement

Communication

Organisational skills

Independent working

Inclusion & equality

People development

Job description

About The Role Engagement Officer

Are you passionate about helping people overcome barriers and achieve their employment goals?

Connect to Work is seeking two enthusiastic and motivated Engagement Officer to help expand our reach across Tower Hamlets and connect more residents with life-changing employment support.

This is an exciting opportunity to join a growing programme that supports people facing barriers to work, including health conditions, disabilities, caring responsibilities and other challenges that can affect their ability to secure, sustain, and progress in employment.

About the Role

As an Engagement Officer, you will be the face of the programme within local communities, building strong relationships with residents, employers, community organisations, health services, and partner agencies.

You will lead outreach and engagement activities across the borough, promote the programme at events and community venues, generate referrals, and support residents as they begin their journey with Connect to Work. You will play a key role in ensuring that people who could benefit from the programme know about the support available and feel confident accessing it.

Working closely with colleagues and partners, you will help develop new opportunities, strengthen local networks, and ensure our services are reaching those who need them most.

About You

We are looking for someone who:

• Has experience of community engagement, outreach, partnership working, or stakeholder engagement.
• Is confident building relationships with a wide range of people and organisations.
• Has excellent communication and organisational skills.
• Is proactive, self-motivated, and able to work independently.
• Is committed to promoting inclusion, equality, and opportunity for all.
• Has a genuine passion for helping residents improve their lives through employment.

Why Join Us?

This is a rewarding opportunity to make a real difference in your community. You will be part of a supportive and ambitious team, helping residents access the opportunities, support, and guidance they need to move towards meaningful and sustainable employment.

If you are passionate about people, communities, and creating opportunities, we'd love to hear from you.

Our Benefits

• Competitive salary from £43,659 to £45,659.
• Local Government Pension Scheme membership.
• Generous annual leave: 29 days, rising to 33 with 5+ years' service, plus bank holidays and 3 additional days at Christmas.
• Flexible and agile working to support work-life balance.
• Staff money-saving schemes (e.g., rent deposit loans, season ticket loans).
• Learning and development opportunities through our Learning Academy, with clear career development and leadership pathways.

About Tower Hamlets

Tower Hamlets is a truly unique borough at the heart of London - a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people's lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.

Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace - it's a hub for collaboration, innovation and community, designed to bring out the best in our people.

As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values - Together, Open, Willing, Excellent and Respect - we are building a positive, inclusive culture where colleagues can thrive.

At Tower Hamlets Council, you'll find exciting challenges, supportive colleagues, and the chance to shape one of London's most important and vibrant places. If you're looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.