Energy Storage Field Support Engineer

BYD EUROPE; Hounslow; Presencial; GBP 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive remuneration

Team-building events

Contribution to zero-emission goals

Descripción de la vacante

BYD Energy Storage is seeking an Energy Storage Technical Support Engineer for the UK. The role focuses on maintaining storage systems, diagnostics, and customer training.

You will work with the energy storage engineering team to resolve field issues while ensuring safety and reliability on customer sites. The ideal candidate has 3+ years in power/HV and a strong electrical background, with excellent communication and hands-on skills.

Formación

• 3+ years in power industry or HV systems; energy storage experience preferred.
• Associate degree or higher in Electrical Engineering, Automation, Mechatronics, or related fields.
• Hands-on experience with installation, commissioning and maintenance of energy storage systems.
• Solid understanding of electrical systems, especially storage solutions.
• Strong troubleshooting and customer-facing communication under pressure.

Responsabilidades

• Maintain BYD Energy Storage Systems with annual checks and reactive works.
• Provide phone support and remote diagnostics to customers.
• Document timesheets and daily logs describing issues and actions.
• Troubleshoot equipment at customer sites and assist commissioning.
• Support in-house engineering and contribute field-based feedback for product improvements.
• Deliver customer training at BYD or customer facilities as required.

Conocimientos

Power industry experience

HV systems knowledge

Troubleshooting skills

Strong communication

Electrical engineering background

Educación

Associate degree or higher in Electrical Engineering/Automation/Mechatronics

Descripción del empleo

BYD Energy Storage is seeking an Energy Storage Technical Support Engineer for the UK. The role focuses on maintaining storage systems, diagnostics, and customer training.

You will work with the energy storage engineering team to resolve field issues while ensuring safety and reliability on customer sites. The ideal candidate has 3+ years in power/HV and a strong electrical background, with excellent communication and hands-on skills.