Energy & Broadband Telesales Exec — No Cold Calling

Talent Finder; Chester; On-site; GBP 24,000 - 42,000; Full time

Benefits offered by this job

Competitive base salary

Uncapped commission

28 days holiday

Pension plan

Career progression

Wellbeing programme

Job summary

Money Expert in Chester is seeking a Telesales Executive to contact warm leads researching energy and broadband options. You will discuss competitive packages and guide customers to suitable plans with no cold calling.

Join a target-driven team with full training, a base salary plus uncapped commissions. Benefits include pension, 28 days holiday, and clear progression paths within a supportive environment.

Qualifications

• Strong fact-finding and problem-solving skills.
• Excellent communication skills.
• Target-driven with a commitment to delivering excellent customer service.
• Comfortable working in a fast-paced, performance-driven environment.
• Ability to build strong relationships with customers and colleagues.
• Understanding of GDPR and maintaining high call quality standards.
• Strong persuasion, negotiation and objection-handling skills.
• Previous experience in telesales, sales or customer service beneficial.

Responsibilities

• Contact potential and existing customers to discuss energy and broadband packages.
• Speak with warm leads who requested information.
• Understand customer needs and recommend suitable products.
• Evaluate satisfaction and suggest alternatives if needed.
• Meet and exceed targets; respond to inquiries and handle objections.
• Maintain a high standard of customer service.

Skills

Fact-finding

Communication

Target driven

Customer service

Relationship building

GDPR knowledge

Negotiation

Telesales

Job description

Money Expert in Chester is seeking a Telesales Executive to contact warm leads researching energy and broadband options. You will discuss competitive packages and guide customers to suitable plans with no cold calling.

Join a target-driven team with full training, a base salary plus uncapped commissions. Benefits include pension, 28 days holiday, and clear progression paths within a supportive environment.