Endoscopy Booking Coordinator

The Hillingdon Hospitals NHS Foundation Trust; Uxbridge; On-site; GBP 24,000 - 34,000; Full time

Job summary

The Hillingdon Hospitals NHS Foundation Trust is seeking an Endoscopy Booking Coordinator to manage the waiting lists and administration of the Endoscopy Department. This role plays a vital part in ensuring timely procedures and quality patient care while supporting the overall efficiency of the service.

Qualifications

• Entry level position requiring coordination within a healthcare environment.
• Responsible for managing waiting lists in alignment with performance targets.
• Experience in healthcare administration desirable.

Responsibilities

• Manage waiting list administration for Endoscopy procedures.
• Liaise with healthcare professionals and patients.
• Assist in training reception staff.

Skills

Communication

Organization

Time Management

Job description

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We have an exciting opportunity to join the Endoscopy Department as a Booking Coordinator.

The post-holder will effectively manage and take an active role in the continual development of the waiting list administration service, ensuring that capacity is fully utilised across the service; ensure that 18 Week RTT and 2 WW cancer procedures and policies are adhered to and that the performance targets for the department are met, in line with Trust and JAG objectives. You will also be responsible for managing the smooth operation of department waiting lists, including both active and planned waiters in relation to national and Trust waiting times.

An interview date is yet to be confirmed.

Please note: this vacancy may close earlier than advertised once a suitable number of applications have been received.

• The post holder will ensure that the administration and coordination of the planned and active waiting lists in the Trust is carried out to the highest standard, in a consistent and timely manner.
• The post holder will ensure that the processes in place fully support modernisation initiatives, for example the integration of Flexible Sigmoidoscopy Screening Programme.
• The post holder will liaise with health care professionals, managers and other administration staff both within and outside the organisation, patients and relatives.
• To assist in the day-to-day management of the reception staff.
• To assist the Clinical Nurse Manager in the training and development of reception staff within the department within the framework of their Personal Development Plans.
  
  

The Hillingdon Hospitals NHS Foundation Trust is the only acute hospital in the London Borough of Hillingdon and offers a wide range of services, including accident and emergency, inpatient care, day surgery, outpatient clinics, and maternity services. The Trust’s services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit, and outpatient clinics.

The safety and well-being of our patients and staff is paramount and we are making urgent improvements to address this – particularly in infection prevention and control. We are making progress by working in partnership with local GPs, charities, community services, academic partners, our local authority, neighbouring hospitals, and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are focused on ensuring that our hospitals provide high quality, safe, and compassionate care, while we drive forward with the building of the new Hillingdon Hospital.

We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.

For further details / informal visits contact: Name: Shimoli Shah Job title: Senior Service Manager Email address: [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

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