Endoscopy Booking Clerk

Train Work Live; Bangor; Hybrid; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Family-friendly benefits

Work-life balance policies

Job summary

The Endoscopy administrative team within Betsi Cadwaladr University Health Board is inviting applications for a full-time Administrative Assistant to support clerical duties in Bangor. The role involves patient liaison, data entry, and coordinating with clinicians, with a strong emphasis on customer service and IT skills.

You will work 37.5 hours per week across five days, Welsh language ability is essential, and the fixed-term contract runs to 31 March 2027.

Qualifications

• Welsh Speaking minimum level 3.
• GCSE Maths and English A-C.
• NVQ Level 3 or equivalent knowledge and experience.
• IT qualification or proven experience using Microsoft Office packages.
• ECDL.
• Experience of working in a hospital.
• Experience of dealing with the general public.
• Ability to work as part of team.
• Experience of working directly with Clinical Staff.
• Previous waiting list management.
• Hospital based clerical experience.

Responsibilities

• Provide clerical support to Endoscopy team.
• Assist nursing staff and doctors in administrative tasks.
• Maintain accurate data capture and documentation.
• Deliver high-quality customer service.
• Use Microsoft Office and clinical IT systems.

Skills

Interpersonal skills

Keyboard skills

Admin duties

Microsoft Office

WPAS experience

Education

GCSE Maths and English A-C

NVQ Level 3

IT qualification

ECDL

Tools

WPAS system

PAS system

Job description

Main area Endoscopy Grade Band 3 Contract 4 months (Fixed term until 31/03/2027 to meet the needs of the service) Hours Full time - 37.5 hours per week (Hours to be worked over 5 days) Job ref 050-AC267-1026W

Employer Betsi Cadwaladr University Health Board Employer type NHS Site Endoscopy Unit Town Bangor Salary £26,813 - £27,890 per annum Salary period Yearly Closing 04/11/2026 23:59

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job overview

The ability to speak Welsh is essential for this post.

IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.

An exciting opportunity has arisen for enthusiastic and highly organised individual's to join our Endoscopy team within Ysbyty Gwynedd.

You will work alongside the nursing staff, Doctors, the public, management and staff from internal and external sources through the provision of clerical duties.

High levels of customer service and excellent communication/interpersonal skills are essential, along with the ability to use your own initiative to solve problems as they arise.

You will have experience in an administrative role preferably worked with the public and be competent in IT in the workplace. Attention to detail and accurate data capture is paramount.

Main duties of the job

All employees of the Health Board are required to demonstrate and embed the Values and Behaviour Statements in order for them to become an integral part of the post holder’s working life and to embed the principles into the culture of the organisation.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularу. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Skills

• Excellent interpersonal skills in order to deal with clinicians, senior managers and clerical staff
• Good keyboard skills for regular use of computer systems/I.T skills
• Able to concentrate on Administrative duties within a work pattern in an unpredictable environment with constant interruptions from Patients, medical staff and external agencies.
• Competent in the use of Microsoft Office similar PAS system.
• Competent in the use of WPAS Patient Administration System

Other

• Welsh Speaking minimum level 3

Qualifictaions

• GCSE Maths and English A-C
• NVQ Level 3 or equivalent knowledge and experience
• I.T qualification or proven experience using Microsoft office packages
• ECDL

Experience

• Experience of working in a hospital
• Experience of dealing with the general public
• Ability to work as part of team.
• Experience of working directly with Clinical Staff
• Previous waiting list management
• Hospital based clerical experience

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.