Endoscopy Booking and Scheduling Coordinator

Royal United Hospitals Bath NHS Foundation Trust; Bath; On-site; GBP 26,000 - 27,000; Full time

Job summary

Royal United Hospitals Bath NHS Foundation Trust seeks a proactive administrator to support the Endoscopy service at the RUH Bath. You will help manage appointment bookings and waiting lists, handle queries from patients and colleagues, and contribute to a smooth, patient-focused service.

The role is full-time (37.5 hours per week), NHS Band 3, on-site at Bath, and requires accuracy, good IT skills, and familiarity with NHS systems. A supportive team environment is provided.

Qualifications

• Strong IT skills with NHS patient administration systems such as Cerner, Millennium, PAS, or eRS.
• Knowledge of NHS waiting list targets and patient pathways.
• Experience managing patient appointments, referrals, and follow-up bookings.
• Previous administrative experience within an NHS or healthcare setting.

Responsibilities

• Work independently to update waiting lists and book appointments efficiently.
• Prioritise and triage referrals in coordination with clinical teams.
• Maintain accurate pending lists for patient appointments.
• Provide monthly waiting time data and check for referral action gaps.
• Request patient notes as needed and handle scanning, emailing, and filing tasks.

Skills

IT skills

Appointment management

NHS systems knowledge

Data handling

Tools

Cerner

Millennium

PAS

eRS

Job description

Royal United Hospitals Bath NHS Foundation Trust seeks a proactive administrator to support the Endoscopy service at the RUH Bath. You will help manage appointment bookings and waiting lists, handle queries from patients and colleagues, and contribute to a smooth, patient-focused service.

The role is full-time (37.5 hours per week), NHS Band 3, on-site at Bath, and requires accuracy, good IT skills, and familiarity with NHS systems. A supportive team environment is provided.