End User Support Engineer - 1st Line IT Helpdesk

Northamptonshire Healthcare NHS Foundation Trust

Kettering

Hybrid

GBP 30,000 - 36,000

Full time

9 hours ago
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Benefits offered by this job

Living wage employer

Job summary

Northamptonshire Healthcare NHS Foundation Trust seeks an End User Application Support Engineer to provide first line technical support for service desk requests. You will triage, escalate incidents as needed, manage user accounts, and monitor core systems to aid timely IT service delivery.

The role requires flexibility for a 24/7 workforce, including weekend work, extended hours, and participation in an on-call rota. NHFT is a living wage employer and supports flexible working where possible.

Job description

Northamptonshire Healthcare NHS Foundation Trust seeks an End User Application Support Engineer to provide first line technical support for service desk requests. You will triage, escalate incidents as needed, manage user accounts, and monitor core systems to aid timely IT service delivery.

The role requires flexibility for a 24/7 workforce, including weekend work, extended hours, and participation in an on-call rota. NHFT is a living wage employer and supports flexible working where possible.

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