End User Device Apprentice: Jumpstart Your IT Career

Cardiff and Vale University Health Board; Edingley CP; On-site; GBP 17,000 - 21,000; Full time

Job summary

Nottinghamshire Health Informatics Service is seeking an motivated End User Device Apprentice to join our Technical Services team. You will train on a Level 3 Information Communication Technician course while supporting over 13,000 users across sites.

You will work with End User Device Engineers delivering technical and user support, participate in build and commissioning of equipment, and learn patching of network devices under supervision.

Qualifications

• GCSE English and Maths at Grade 4 or above.
• Computing qualification or Level 3 Computer Sciences Qualification or Equivalent.
• Attended education for at least 1 year undertaking an ICT qualification.
• Good interpersonal and communication skills.

Responsibilities

• Assist End User Device Engineers with technical and user support.
• Participate in build and commissioning of new and used equipment (workstations, laptops, iDevices, printers).
• Assist with patching of network equipment and basic IT governance tasks.

Skills

Interpersonal skills

Communication skills

Time management

Attention to detail

Prioritisation

Education

GCSE English & Maths (Grade 4+)

Computing qualification or Level 3 Computer Science qualification or equivalent

ICT qualification with at least 1 year education

Tools

Microsoft Office

Microsoft Windows/Desktop OS

Job description

Nottinghamshire Health Informatics Service is seeking an motivated End User Device Apprentice to join our Technical Services team. You will train on a Level 3 Information Communication Technician course while supporting over 13,000 users across sites.

You will work with End User Device Engineers delivering technical and user support, participate in build and commissioning of equipment, and learn patching of network devices under supervision.