End-to-End Liability Claims Specialist

MPL Claims Management; Essex; Vor Ort; GBP 36.000 - 44.000; Vollzeit

Zusammenfassung

MPL Claims Management, part of the ERGO group, Colchester, is seeking a Liability Claims Handler to own end-to-end claims management from investigation to settlement. You will assess coverage, liability, and damages while ensuring compliance with regulatory requirements.

The role emphasizes clear client updates, proactive communication, and detailed documentation. Experience in liability claims handling and familiarity with claims software are highly valued, with opportunities for development

Qualifikationen

• Previous experience in liability claims handling or insurance.
• Proficiency with claims management software is beneficial.
• Strong verbal and written communication skills.
• Ability to analyse complex information and make sound decisions.
• Excellent organisational and time management skills.
• Empathy for claimants and patience throughout the process.

Aufgaben

• Evaluate liability claims to determine coverage, liability, and damages.
• Conduct thorough investigations by gathering evidence and reviewing documentation.
• Analyse and interpret policy terms to assess claims.
• Provide clear updates to clients regarding claim status and next steps.
• Negotiate settlements with claimants and third parties to achieve favourable outcomes.
• Prepare comprehensive reports and summaries for management review.
• Maintain accurate claim files and documentation.
• Ensure all activities comply with laws and company policies.

Kenntnisse

Liability claims handling

Communication

Analytical thinking

Attention to detail

Time management

Tools

Claims management software

Jobbeschreibung

MPL Claims Management, part of the ERGO group, Colchester, is seeking a Liability Claims Handler to own end-to-end claims management from investigation to settlement. You will assess coverage, liability, and damages while ensuring compliance with regulatory requirements.

The role emphasizes clear client updates, proactive communication, and detailed documentation. Experience in liability claims handling and familiarity with claims software are highly valued, with opportunities for development