Liability Claims Specialist — Tech-Driven Growth

Livevacancies; Colchester; Vor Ort; GBP 24.000 - 40.000; Vollzeit

Benefits dieser Stelle

Mentoring & career progression

Competitive salary

Zusammenfassung

MPL Claims Management, Colchester, is seeking a Liability Claims Handler. You will oversee end-to-end liability claims, from investigation to settlement, liaising with clients and maintaining regulatory compliance.

With up-to-date knowledge of policy terms and strong negotiation skills, you will manage SLAs, document processes, and provide clear guidance to claimants and stakeholders throughout the lifecycle of each claim.

Qualifikationen

• Previous experience in liability claims handling, insurance, or a similar role is essential.
• Proficiency in claims management software is beneficial.
• Strong verbal and written communication skills are essential for negotiating settlements and interacting with various stakeholders.
• Ability to analyse complex information and make sound decisions based on policy and legal criteria.

Aufgaben

• Evaluate liability claims to determine coverage, liability, and damages.
• Conduct thorough investigations by gathering evidence, assessing injuries, and reviewing documentation.
• Analyse and interpret policy terms and conditions to accurately assess claims.
• Provide clear and concise updates to clients regarding claim status and next steps.
• Offer advice to support and guide customers throughout the claim process to ensure their satisfaction.
• Maintain strong client relationships through proactive communication and timely responses to inquiries.
• Managing SLA’s with clients requirements.
• Negotiate settlements with claimants, legal representatives, and third parties to achieve favourable outcomes.
• Prepare and present detailed settlement proposals and recommendations for management approval.
• Document and track all negotiation activities to ensure compliance with company policies and legal requirements.
• Ensure all claims handling activities comply with relevant laws, regulations, and company policies.
• Stay informed about changes in liability laws and industry best practices to maintain compliance and improve claims handling processes.
• Maintain accurate and organized claim files, documenting all interactions, agreements, and decisions.
• Prepare comprehensive reports and summaries for management review and analysis.

Kenntnisse

Liability claims handling

Analytical thinking

Client communication

Regulatory knowledge

Negotiation

Tools

Claims management software

Jobbeschreibung

MPL Claims Management, Colchester, is seeking a Liability Claims Handler. You will oversee end-to-end liability claims, from investigation to settlement, liaising with clients and maintaining regulatory compliance.

With up-to-date knowledge of policy terms and strong negotiation skills, you will manage SLAs, document processes, and provide clear guidance to claimants and stakeholders throughout the lifecycle of each claim.