Empty Homes Surveyor

Tristone Nash; Bracknell; On-site; GBP 35,000 - 45,000; Full time

Job summary

Tristone Nash in Bracknell is seeking an experienced Empty Homes Supervisor to join our property services team on a permanent basis. You will supervise trades teams, allocate works, and drive improvements to empty homes turnaround to meet the required standards.

You will monitor budgets, manage contractors, ensure health and safety compliance, and collaborate with colleagues to deliver high-quality service in a dynamic housing environment.

Qualifications

• Experience in property maintenance or related service environment.
• Experience supervising or managing a team in social housing or property services.
• Strong understanding of empty homes, voids turnaround, or planned maintenance.

Responsibilities

• Survey empty properties and identify works to meet the minimum letting standard.
• Allocate work to trades teams efficiently within budget.
• Supervise and motivate a team of tradespeople across the area.
• Ensure empty homes are completed to required standards within turnaround times.
• Monitor performance against KPIs and take action when standards or deadlines are not met.
• Manage specialist contractors, SLAs, workmanship, variations and performance.
• Maintain records of costs, budgets, progress and financial reconciliation.
• Ensure health and safety compliance and training standards.
• Collaborate with colleagues across property services to improve delivery.
• Identify opportunities to improve processes, efficiency, quality and value for money.

Skills

Team supervision

Property maintenance

Budget management

Contractor management

Health and safety

Communication

IT skills

Problem-solving

Voids turnaround

Tools

Microsoft Word

Microsoft Excel

Email systems

Job management systems

Job description

We are recruiting an experienced Empty Homes Supervisor to join a property services team in Bracknell on a permanent basis. This is an excellent opportunity for someone with a background in social housing, property maintenance or construction who has experience supervising trades teams and delivering empty homes to a high standard.

Key responsibilities

• Survey empty properties and identify the works required to meet the minimum letting standard.
• Allocate work to trades teams efficiently, ensuring resources are used effectively and costs remain within budget.
• Supervise, develop and motivate a team of tradespeople across your operational area.
• Ensure empty homes are completed to the required standard and within agreed turnaround times.
• Monitor performance against KPIs, inspect completed works and take action where standards or deadlines are not met.
• Manage specialist contractors, monitoring service-level agreements, workmanship, variations and performance.
• Maintain accurate records of costs, budgets, work progress and financial reconciliation.
• Ensure compliance with health and safety requirements, company procedures and relevant training standards.
• Work collaboratively with colleagues across property services to improve service delivery and achieve operational targets.
• Identify opportunities to improve processes, efficiency, quality and value for money.

What we're looking for

• Previous experience in property maintenance, construction or a related service environment.
• Experience supervising or managing a team, ideally within social housing or property services.
• A strong understanding of empty homes, voids turnaround or planned and responsive maintenance.
• Good commercial awareness, with the ability to manage costs and work within budgets.
• Experience managing contractors and monitoring quality, productivity and performance.
• A customer-focused approach, with strong communication and problem-solving skills.
• The ability to prioritise workloads, meet deadlines and take ownership of issues through to resolution.
• A good understanding of health and safety within a construction or maintenance environment.
• Basic IT skills, including Microsoft Word, Excel, email and job management systems.
• The ability to identify process improvements and support a high-performing, motivated team.

What's on offer?

• The opportunity to lead a team and make a tangible difference to the quality and availability of homes.
• A varied role combining team leadership, contractor management, property maintenance and operational delivery.
• The chance to improve performance, service quality and value for money within a property services environment.