Empowerment Support Worker – Housing & Homelessness

Changing Lives; Doncaster; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Maternity leave

Paternity leave

Adoption leave

25 days holiday + wellbeing

Birthday & bank holidays off

Pension

Life cover 4x salary

Private health insurance

Job summary

Changing Lives in Doncaster offers a Support Worker role within Open House Plus, a 26-room supported accommodation for people experiencing homelessness. You will join a passionate team delivering high‑quality, person-centred support, with training provided and involvement in case management reviews.

The role operates on a shift schedule requiring flexibility to ensure uninterrupted support. You will empower residents to improve life skills, document activities, and maintain GDPR‑compliant

Responsibilities

• Working both individually, and as part a team, to build productive relationships with individuals accessing the Changing Lives service.
• Support, listen, guide and signpost individuals to allow them to receive the required support to manage their physical environment.
• Ability to build relationships on 121 basis, as well as within a group setting, to provide key support and enhance personal wellbeing
• Carry out regular building health and safety inspections, identifying risk factors, responding accordingly, and carrying out basic repairs where required.
• To ensure that the standards of the building are maintained by following designated tasks, whilst maintaining a high level of cleanliness, meeting all legal and statutory requirements to operate safely, effectively and efficiently.
• Empower individuals to improve their life skills through the delivery of workshops/activity sessions and/or signpost to external agencies who can provide support in this area.
• Ensure that all written reports, documentation and internal systems are updated accordingly and in a timely manner, in line with Changing Lives' policies and procedures, whilst always maintaining a high level of confidentiality and adhering to GDPR
• Supporting residents to gain independent living skills such as cooking activities, shopping, use of the laundry facilities.
• Supporting residents to appointments within the community such as attending probation, drug and alcohol services, doctors' appointments etc.
• Building robust move on plans and supporting residents to independent living.
• Leading on activities to engage residents in meaningful use of time.
• Signposting and making referrals to other agencies such as domestic abuse services, drug and alcohol services, mental health etc.
• Raising safeguarding referrals, MARACS, MAPPA and initiating and attending multi-agency meetings
• Carrying out allocated daily cleaning tasks

Job description

Changing Lives in Doncaster offers a Support Worker role within Open House Plus, a 26-room supported accommodation for people experiencing homelessness. You will join a passionate team delivering high‑quality, person-centred support, with training provided and involvement in case management reviews.

The role operates on a shift schedule requiring flexibility to ensure uninterrupted support. You will empower residents to improve life skills, document activities, and maintain GDPR‑compliant