Empowering Housing Support Worker

Coventry & Warwickshire Mind; Coventry; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Annual leave

Wellbeing day

Life insurance

Flexible working

CPD training

Pension

Job summary

Coventry, Warwickshire and Worcestershire Mind is seeking a Housing Support Worker to assist residents in Coventry’s accommodation services. You will help with tenancy setup, budgeting and practical support, promoting independence and wellbeing.

The role involves community-based work, not remote, and requires collaboration with health professionals and local agencies to secure stable tenancies.

Qualifications

• Experience providing housing or tenancy support.
• Mental health support experience is desirable.
• Willingness to travel across Coventry and surrounding areas.

Responsibilities

• Assist clients with the move-in process including preparing accommodation and relevant paperwork.
• Provide inductions, handbooks and health and safety guidance on tenancy terms.
• Support budgeting, rent, benefits and financial management in collaboration with benefits teams.
• Deliver person-centred practical and emotional support to residents in supported accommodation.
• Maintain regular contact through planned sessions, meetings, phone calls and welfare checks.
• Support daily living skills such as cooking, shopping, personal hygiene and keeping accommodation clean.
• Respond to crises and safeguarding concerns per policies and escalate as needed.
• Plan activities to promote wellbeing, independence and social inclusion.
• Collaborate with mental health professionals, healthcare providers and partners to achieve positive outcomes.

Skills

Empathy

Communication

Teamwork

Problem solving

Driving licence

Flexibility

Job description

Coventry, Warwickshire and Worcestershire Mind is seeking a Housing Support Worker to assist residents in Coventry’s accommodation services. You will help with tenancy setup, budgeting and practical support, promoting independence and wellbeing.

The role involves community-based work, not remote, and requires collaboration with health professionals and local agencies to secure stable tenancies.