Empowering Housing Support Officer (Part-Time, 20h)

My Space Housing Solutions; Wisbech; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Mileage allowance (£0.55/mile)

Holiday entitlement (5 weeks + bank)

Pension contributions (matched)

Financial wellbeing service

Health care plan (Medicash)

Life assurance

Job summary

My Space Housing Solutions in Wisbech is seeking a part-time Housing Support Officer to help vulnerable adults maintain safe tenancies and promote independence. You will work 20 hours weekly across Monday, Tuesday, Thursday and Friday, with flexibility to travel as needed.

Reporting to the Housing Manager, you will deliver person-centred support, develop tailored plans and liaise with community services. You will contribute to safeguarding, risk management and multi-agency collaboration while

Qualifications

• Experience of working with vulnerable adults or in housing/support.
• Knowledge of housing management or tenancy sustainment.
• Understanding of safeguarding and risk management.
• Strong communication and interpersonal skills.
• Ability to manage a caseload effectively.
• Good IT and record keeping skills.
• Person-centred, compassionate and empathetic.
• Strong team player.
• Honest with integrity and confidentiality.
• Resilient and professional.

Responsibilities

• Provide tailored, person-centred support based on individual needs, including homelessness, substance abuse, and mental ill-health.
• Develop and review support plans, including risk assessments.
• Support tenants to build independent living skills and access specialist services.
• Build professional relationships based on trust and respect.
• Manage a caseload of tenants and support tenancy sustainment.
• Assist with rent, benefits, budgeting and preventing arrears.
• Respond to anti-social behaviour and tenancy breaches.
• Conduct property inspections and maintain standards.
• Prevent evictions through early intervention.
• Identify safeguarding concerns and complete risk assessments.
• Maintain accurate and confidential records and follow health and safety procedures.
• Work with local authorities, healthcare providers and partners.
• Attend meetings and advocate for tenants.
• Carry out health and safety checks and inspections; coordinate property maintenance.

Skills

Vulnerable adults

Housing management

Safeguarding

Communication skills

Caseload management

IT literacy

Record keeping

Empathy

Confidentiality

Team player

Job description

My Space Housing Solutions in Wisbech is seeking a part-time Housing Support Officer to help vulnerable adults maintain safe tenancies and promote independence. You will work 20 hours weekly across Monday, Tuesday, Thursday and Friday, with flexibility to travel as needed.

Reporting to the Housing Manager, you will deliver person-centred support, develop tailored plans and liaise with community services. You will contribute to safeguarding, risk management and multi-agency collaboration while