Employment Services Coach for Job Seekers

Acorn Training Ltd; Burton upon Trent; On-site; GBP 29,700 - 31,000; Full time

Job summary

A leading training provider in Burton upon Trent is seeking an Entry Level Restart Employer Services Consultant. The role involves managing a customer caseload, providing tailored support to job seekers, and collaborating with local employers to enhance employment opportunities. Candidates must have relevant qualifications and skills in customer service. The position offers a salary of £29,700 - £31,000 per year, emphasizing a commitment to diversity and inclusion in the workplace.

Qualifications

• Essential NVQ Level 2 in relevant field.
• GCSE or equivalent in English and Math.
• Level 2 IT Qualification required.

Responsibilities

• Manage customer case load effectively.
• Provide one-to-one guidance to job seekers.
• Work with local employers for job opportunities.

Skills

Customer service

Time management

Problem-solving

Teamwork

Independence

Proactivity

Education

Full NVQ Level 2 in customer service, business administration, accounting, or IT

GCSE in English Language and Mathematics

Level 2 IT Qualification (ECDL)

Job description

A leading training provider in Burton upon Trent is seeking an Entry Level Restart Employer Services Consultant. The role involves managing a customer caseload, providing tailored support to job seekers, and collaborating with local employers to enhance employment opportunities. Candidates must have relevant qualifications and skills in customer service. The position offers a salary of £29,700 - £31,000 per year, emphasizing a commitment to diversity and inclusion in the workplace.