Employment Coach & Progression Specialist (Restart Scheme)

The Growth Company; Eccles; On-site; GBP 28,000 - 36,000; Full time

Job summary

The Growth Company’s Employment, Justice and Health team seeks an Employment Advisor (Job Coach) to deliver tailored guidance, coaching and training to unemployed individuals. You will support progression into work, education and training under the Restart Scheme, working with local partners and employers.

Ideal candidates have experience in training/guidance environments, with strong welfare to work knowledge, strong customer focus and ability to meet targets.

Qualifications

• Experience in sales, customer service or welfare to work environments.
• Able to work under pressure in a high-performance environment.
• Well-developed IT skills including MI systems, spreadsheets, diary management, email and data security.
• Flexible approach to work, including willingness to travel and occasional unsociable hours.
• Ability to work to key performance indicators and challenging targets.
• Capacity to network and promote the organisation.

Responsibilities

• Coordinate and deliver advice, guidance, and training interventions for unemployed individuals.
• Liaise with JCP, referral partners, colleges, employers, training providers, and recruitment agencies.
• Deliver one-to-one and group activities including inductions, job search sessions and follow-ups.
• Conduct initial assessments and plan customer learning needs.
• Support tender/bid writing and development of new products/services.
• Report safeguarding concerns and support team initiatives.

Skills

Sales experience

Customer service

Welfare to work knowledge

Target-driven / KPIs

Networking

Notetaking / reporting

Tools

MI systems

Spreadsheets

Diary management

Email

Data security

Job description

The Growth Company’s Employment, Justice and Health team seeks an Employment Advisor (Job Coach) to deliver tailored guidance, coaching and training to unemployed individuals. You will support progression into work, education and training under the Restart Scheme, working with local partners and employers.

Ideal candidates have experience in training/guidance environments, with strong welfare to work knowledge, strong customer focus and ability to meet targets.