Employment Coach

North East Combined Authority; Blyth; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

26 days annual leave plus holidays

LGPS enrolment

Flexi scheme - up to 2 days per month

Job summary

Northumberland Skills is seeking an Employment Coach to deliver tailored employability support to residents across Northumberland on The Restart Scheme. You will manage a caseload, assess needs, and help participants progress towards sustainable employment.

The role involves delivering job-search assistance, CVs, interview prep, and workshops, building relationships with employers and partners, and maintaining accurate records to meet targets.

Qualifications

• Experience of providing employability or welfare-to-work support to individuals facing barriers to employment.
• Experience managing a caseload and supporting participants to achieve agreed goals and positive outcomes.
• Ability to build effective relationships with participants, employers, and partner organisations.
• Strong communication, organisational, and record-keeping skills, with the ability to manage competing priorities.
• Experience of working towards performance targets and achieving outcomes such as participant engagement, job starts, and sustained employment.

Responsibilities

• Manage a caseload of participants, providing tailored employability support to help individuals move towards sustainable employment.
• Assess individual needs, identify barriers to work, and develop personalised action plans to support progression.
• Deliver job search support, including CV development, applications, interview preparation, and employment-focused workshops.
• Build relationships with employers and partners to identify opportunities, match participants to vacancies, and support job outcomes.
• Maintain accurate records and performance information, ensuring contractual targets and compliance requirements are met.

Skills

Caseload management

Employability support

Communication skills

Interpersonal skills

Job description

Employment Coach - The Restart Scheme

Northumberland Skills offers residents a variety of full and part-time courses, apprenticeships, and employability advice and support across Northumberland. We are looking to appoint motivated and Employment Coach to work on The Restart Scheme. This role will involve managing a caseload of participants, providing tailored employability support to help individuals overcome barriers and progress towards sustainable employment. You will work closely with participants to assess needs, develop individual action plans, build confidence, improve job readiness, and support them in achieving their employment goals. You will engage with employers and local partners to identify suitable opportunities and support participants into work. The role includes regular review of progress, maintaining accurate records, coordinating referrals to specialist services where required, and providing ongoing in-work support to help individuals sustain employment and achieve positive outcomes.

Key Responsibilities:

• Manage a caseload of participants, providing tailored employability support to help individuals move towards sustainable employment.


• Assess individual needs, identify barriers to work, and develop personalised action plans to support progression.


• Deliver job search support, including CV development, applications, interview preparation, and employment-focused workshops.


• Build relationships with employers and partners to identify opportunities, match participants to vacancies, and support job outcomes.


• Maintain accurate records and performance information, ensuring contractual targets and compliance requirements are met.

Essential Requirements:

• Experience of providing employability, welfare-to-work, or careers support to individuals facing barriers to employment.


• Experience of managing a caseload and supporting participants to achieve agreed goals and positive outcomes.


• Ability to build effective relationships with participants, employers, and partner organisations.


• Strong communication, organisational, and record-keeping skills, with the ability to manage competing priorities.


• Experience of working towards performance targets and achieving outcomes such as participant engagement, job starts, and sustained employment.

This is a face to face role and you will be based in the south-east of the county; however, it is expected that you will work from other offices across Northumberland as required to meet business needs. Flexibility to travel and work across multiple locations will therefore be essential to ensure service delivery and participant support requirements are met.

This post is fixed term and funded for 18 months.

For an informal discussion, contact Wendy Taylor: E: [e-mail]

M: 07720173887

Why choose us?

We have some outstanding benefits and perks to offer you, including:

• 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)


• Automatic enrolment into the Local Government Pension Scheme


• Flexi scheme- up to 2 days flexible leave available per month (pro rata for part-time employees)

Further information

For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

Alternative application format:

British Sign Language: northumberlandcc-cs.signvideo.net

For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930