Employment Adviser

TipTopJob; Ellesmere Port; On-site; GBP 26,000 - 30,000; Full time

Job summary

TipTopJob is seeking an Employment Adviser to work in Ellesmere Port, supporting individuals to overcome barriers to employment through guidance and coaching. The ideal candidate will be skilled in customer service, target-driven, and possess excellent interpersonal abilities. This role offers a rewarding opportunity to impact lives positively and contribute to community betterment.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

2 Volunteer Days

5% Employer Pension

Healthcare Cash Plan

Annual Pay Review

Refer a Friend Scheme

Free access to BenefitHub

Qualifications

• Experience in a target-driven environment.
• Knowledge of the local labour market.
• Experience delivering services to meet contractual and quality standards.

Responsibilities

• Guide participants to overcome employment barriers.
• Manage a caseload and act as a mentor.
• Conduct job searches and create employability tools.

Skills

Excellent customer service skills

Target-driven

Problem-solving

Excellent interpersonal skills

Strong communication skills

IT literacy (Microsoft Office)

Job description

Location: This is an office-based role, working in Ellesmere Port

Salary: A GBP 26,500 to A GBP 29,545 per annum + Benefits

Hours: 37 hours a week. Monday to Thursday 8.30 am to 5 pm, Friday 8.30 am to 4.30 pm

Closing Date: 19 June 2025

Job Role

Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support, and encourage others to build a future? Are you seeking an opportunity to make a difference in people's lives? If so, then this might be the position for you.

We are currently recruiting for an Employment Adviser to join our team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals.

You will manage a caseload of participants, guiding their journey to employment, acting as their coach and mentor, and being a highly trusted contact to build strong positive relationships, motivate, challenge, and help customers obtain sustainable employment.

Our ideal candidate will have excellent customer service skills, be target-driven, and a motivational adviser. You should have a high level of initiative and motivation, the ability to seek solutions to problems, and work under pressure without day-to-day supervision. We value candidates who can provide first-class customer service and are driven by our aim to empower lives and improve communities.

This role is rewarding and allows you to utilise your skills to support others and contribute to community betterment. It is part of our Restart Scheme, supporting unemployed people back to work.

Benefits

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension: 5% Employee, 5% Employer
• Healthcare Cash Plan, including 3x salary life assurance
• Annual Pay Review
• Refer a Friend Scheme
• Free access to BenefitHub: an online portal with retail discounts, cycle to work scheme, and voluntary benefits

There are opportunities for career progression within the Seetec Group.

Interested? Use the link below to upload your CV. For further information, contact our Internal Recruitment Team.

Seetec Group is an employee-owned organisation committed to community and internal employee engagement. People are at the heart of every service and decision.

Key Responsibilities

• Excellent interpersonal and communication skills
• Organise and conduct job searches
• Identify potential barriers to employment
• Ensure employability tools such as CVs, cover letters, and speculative letters are in place

Essential Skills and Experience

• Good knowledge of the local labour market
• Basic knowledge of self-employment
• Fully IT literate (Microsoft Office)
• Experience in a target-driven environment
• Experience delivering services to meet contractual and quality standards

Desirable

• Knowledge of the employability industry
• Knowledge of the recruitment industry
• Experience providing information, advice, and guidance