Employment Adviser

Equals One; Birkenhead; On-site; GBP 26,000 - 30,000; Full time

Job summary

Equals One is seeking an Employment Advisor to influence and support individuals in achieving employment goals. This role involves managing a caseload, building relationships, and providing personalized advice, all aimed at empowering lives within the community. Join a committed team that values customer service and personal growth opportunities.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

Company Pension Scheme (5% Employee & Employer contributions)

Employer Paid Healthcare Cash Plan

Annual Pay Review

Enhanced Maternity/Adoption and Paternity Pay

Access to BenefitHub for retail discounts and more

Refer a Friend Scheme

Qualifications

• Knowledgeable in local labour market dynamics.
• GCSE in English and Maths at Grade C or above.
• Experience in a target-driven environment.

Responsibilities

• Manage a caseload of customers to support their employment journey.
• Conduct in-depth assessments and drive towards achieving performance targets.
• Build strong relationships and provide tailored support.

Skills

Knowledge of the local labour market

Excellent customer service skills

Proficient in Microsoft Office 365

Experience providing information, advice & guidance

Ability to work under pressure

Education

GCSE or equivalent in English and Maths at Grade C or above

Level 3 Award in Employability Services or equivalent

Tools

Microsoft Office 365

Teams

Skype

Job description

Social network you want to login/join with:

Hours: 37 hours a week. Monday to Thursday 8.30 am to 5 pm, Friday 8.30 am to 4.30 pm

Contract: FTC until 31 September 2025

Job Role:

Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support, and encourage others to build a future? Are you seeking an opportunity to make a difference in people’s lives? If so, then this might be the position for you.

We’re recruiting for an Employment Advisor to join our team. You will provide advice and support to help participants overcome barriers to employment and achieve realistic job goals.

You will manage a caseload of participants, guiding and mentoring them through their journey to employment. As their principal contact, you will build strong relationships, motivate, challenge, and support customers in obtaining sustainable employment.

Our ideal candidate will have excellent customer service skills, be target-driven, and a motivational adviser. You should have a high level of initiative and motivation, be solution-oriented, and able to work under pressure without supervision. We value someone who can provide first-class customer service and is driven by our aim to empower lives and improve communities.

We offer a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) and benefits including:

• 25 days annual leave + Bank Holidays + Birthday Day off (with optional additional days)
• Company Pension Scheme - 5% Employee and 5% Employer contributions
• Employer Paid Healthcare Cash Plan, including 3x salary life assurance
• Annual Pay Review
• Enhanced Maternity/Adoption and Paternity Pay
• Access to BenefitHub for retail discounts, Life Assurance, Cycle to Work, and Tax Saver Tickets
• Refer a Friend Scheme

There’s also opportunity for career progression!

Interested? Apply easily by uploading your CV below. For more information, contact our Internal Recruitment Team at 01702 595200.

Seetec Group is an employee-owned organization committed to community and internal employee engagement. We prioritize people in all our services and decisions.

Key Responsibilities

• Achieve and exceed personal performance targets and quality standards.
• Manage a caseload of referred customers, helping them overcome barriers to employment.
• Conduct in-depth assessments to understand customer circumstances and barriers.
• Meet Customer Service Standards required on the programme.

Skills and Experience

• Knowledge of the local labour market in the specified regions.
• GCSE or equivalent in English and Maths at Grade C or above.
• Proficient in Microsoft Office 365 and digital technologies like Teams and Skype.
• Experience in a target-driven environment and delivering contractual and quality services.
• Level 3 Award in Employability Services or equivalent.
• Knowledge of the employability and recruitment industries.
• Experience providing information, advice & guidance.
• Full driving license for deployment across the region.

Additional Information

Seetec supports thousands annually into employment, focusing on empowering individuals and creating opportunities. We are committed to safeguarding and promoting welfare, including compliance with the Prevent Duty and British values. Depending on the role, a DBS check may be required. We support ex-offender recruitment and are an equal opportunities employer, encouraging applications regardless of background.