Employment Adviser

Sovereign & Bale; Ellesmere Port; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading company is looking for an Employment Adviser to support individuals facing multiple barriers to employment. This permanent position is based in Ellesmere Port and involves managing a caseload, maintaining relationships with stakeholders, and working towards achieving service delivery KPIs in a dynamic environment.

Qualifications

• 2+ years’ experience in a target driven environment.
• Experience managing a caseload with various barriers to employment.
• Experience in working with external stakeholders.

Responsibilities

• Ensure achievement against service delivery KPIs, targets and outcomes.
• Assess participant support needs and co-produce action plans.
• Maintain excellent relationships with local stakeholders.

Skills

Case Management

Relationship Building

Time Management

Customer Service

Job description

Employment Adviser

Location: Ellesmere Port

Salary: £26,500 - £29,545

Term: Permanent

The Role

The role of Employment Advisor requires a tenacious, highly organised, motivating and innovative individual, able to work in a fast paced target driven environment to support people with multiple barriers to move into sustainable employment.

Our Employment Advisors are highly self-motivated individuals who manage a caseload of participants to empower them in to sustained employment. With a positive can do attitude they are adept at brokering and sustaining exceptional relationships through reverse marketing with a myriad of employers and community organisations and stakeholders selling the benefit of work, whilst always putting the participant at the heart of every opportunity they create.

Employment Advisors work in a fast paced targeted driven environment, where prioritisation of own workload and exceptional time management skills are demonstrated daily to ensure effective caseload management, working to deadlines and achieving both KPI and target expectations in a peripatetic setting in the communities they work.

Essential

• 2+ years’ experience in a target driven environment
• Manage a caseload of participants with various barriers to employment (ranging from health and wellbeing issues to skills)
• Experience of working with external stakeholders in providing exceptional customer progression routes, working with employers or local authorities or health services or voluntary sector organisations.

Main Duties and Responsibilities

• Ensure achievement against service delivery KPIs, targets and outcomes.
• Engaging participants referred to the Restart programme, assessing their support and development needs and working with them to co-produce an action plan into sustainable employment
• Ensure real time updating of the database system to ensure quality interventions are recorded and that reporting and management information data is effectively utilised to ensure a quality journey of support
• Brokering and sustaining excellent working relationships with Key local stakeholders to support Participant development at all stages of their journey in to sustained employment from JCP, to Employers and other community based organisations, creating positive outcomes for our participants, whilst ensuring non duplication of support
• Undertake in-work support activities to ensure an individual is able to maintain their employment, identifying and overcoming any risk to achieving this to ensure sustained employment is achieved
• Independent, effective caseload management through organising and coordinating a varied timetable of activities, including one to one meetings, job clubs, group sessions and other innovative interventions to progress participant caseload to work ready and in to sustained employment bespoke to their needs