Employment Adviser

TipTopJob; Liverpool City Region; On-site; GBP 26,000 - 30,000; Full time

Job summary

Join a leading company as an Employment Advisor in Birkenhead, where you will guide and support individuals in overcoming employment barriers. This role offers a competitive salary of £26,500 to £29,545 p.a. pro rata and includes valuable benefits such as generous annual leave, a pension scheme, and health insurance.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

2 Volunteer Days

Company Pension Scheme: 5% Employee, 5% Employer

Health Insurance Allowance

Employer Paid Healthcare Cash Plan

Annual Pay Review

Enhanced Maternity/Adoption and Paternity Pay

Access to BenefitHub for discounts

Refer a Friend Scheme

Qualifications

• Good working knowledge of the local labour market.
• Experience in a target-driven environment.
• Fully IT literate, especially in Microsoft Office.

Responsibilities

• Manage a caseload of referred customers to help them gain employment.
• Conduct in-depth assessments to understand customers' needs.
• Meet and exceed performance targets and compliance measures.

Skills

Customer service

Coaching

Problem-solving

Target driven

Motivational skills

Education

GCSE in English

GCSE in Maths

Tools

Microsoft Office 365

Microsoft Teams

Skype for Business

Job description

Employment Advisor

Location: Birkenhead

Salary: A GBP 26,500. to A GBP 29,545 p.a. pro rata

Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm

Closing Date: 17 June 2025

Contract: FTC until 31 September 2025

Job Role

Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future? Are you looking for an opportunity to make a difference to peoples lives? If so, then this might be the position for you.

Were currently recruiting for an Employment Advisor to join our amazing team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals.

Youll manage a caseload of participants, managing their journey to employment, be their coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment.

Our ideal candidate will have excellent customer service skills, be target driven as well as a motivational adviser. Youll have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day to day supervision. However, we arent always looking for someone who ticks every single box were looking for someone who can provide a first class customer service, driven by our overarching aim to empower lives and improve communities.

Benefits

In return for your dedication, knowledge, and commitment, were offering a competitive salary range A GBP 26,500. to A GBP 29,545 p.a. pro rata (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Company Pension Scheme : 5 Employee 5 Employer
• Health Insurance Allowance
• Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Pay Review
• Enhanced Maternity/Adoption and Paternity Pay Arrangements
• Free access to BenefitHub : an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets
• Refer a Friend Scheme
  
  

Theres also the opportunity to progress your career

Interested? Theres an easy route below to upload your CV

If you need any further information, talk to our experienced Internal Recruitment Team on

Seetec Group is an employee:owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.

Key Responsibilities

• Meet, and strive to exceed personal performance targets, Key Performance Indicators and all Quality and Compliance measures.
• Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment.
• Undertake in:depth assessments using a suite of tools to fully understand a customers circumstances, preferences and holistic barriers to progression to employment
• Achieve the Customer Service Standards required on the programme
  
  

Essential

Skills and Experience

• A good working knowledge of the local labour market in the specified geographical locations
• GCSE or equivalent in English and Maths at Grade C or above
• Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams and Skype for Business
• Experience of working in a target driven environment
• Experience of delivering services to meet contractual and quality standards
  
  

Desirable

• Level 3 Award in Employability Services Sector or equivalent
• Knowledge of the employability industry