Employee Relations & Policy Lead Travel Care Homes

Welford Healthcare; Wheathampstead; On-site; GBP 55,000 - 72,000; Full time

Job summary

Welford Healthcare is seeking an Employee Relations and Policy Manager to strengthen HR practices across our care home portfolio. You will provide expert ER advice, lead policy development, and coach managers across multiple sites to ensure fair, consistent people decisions.

You will combine strong employment law knowledge with practical, commercially aware HR leadership. Travel between care homes countrywide will be required, with the head office in Wheathampstead.

Qualifications

• Significant experience in employee relations within multi-site settings.
• Strong knowledge of UK employment law and ACAS guidance.
• Experience developing and implementing HR policies and procedures.
• Excellent report-writing and formal correspondence skills.

Responsibilities

• Provide expert advice on disciplinary, grievance, capability, performance, conduct and sickness absence matters.
• Lead development and implementation of HR policies and procedures across the portfolio.
• Coach Home Managers and regional leaders to strengthen management capability.
• Monitor ER trends, absence and turnover using management information for improvements.
• Support integration of newly acquired care homes, including TUPE activities.
• Collaborate with HR and operational teams to support staff wellbeing and resident safety.

Skills

Employee relations

UK employment law

ACAS guidance

Policy development

Communication skills

Education

CIPD Level 5

CIPD Level 7

HR qualification

Tools

HRIS

Case management

Job description

Welford Healthcare is seeking an Employee Relations and Policy Manager to strengthen HR practices across our care home portfolio. You will provide expert ER advice, lead policy development, and coach managers across multiple sites to ensure fair, consistent people decisions.

You will combine strong employment law knowledge with practical, commercially aware HR leadership. Travel between care homes countrywide will be required, with the head office in Wheathampstead.