Employee Relations Partner

Gold Care Homes; Uxbridge; On-site; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Salary from £50k

Blue Light Card

Professional Development

Refer a Friend

Employee of the Month

Long term service awards

Job summary

Gold Care Homes is seeking an experienced Employee Relations Partner to join our on-site team in Uxbridge. You will lead employee relations across multi-site care homes, influencing managers and ensuring compliant, high‑quality people practices.

The role requires CIPD Level 5 or above, hands-on ER experience in a regulated sector, and a willingness to travel to homes as needed. Working hours are 9:00 AM to 5:30 PM, Monday to Friday.

Qualifications

• Proven experience managing a large number of employee relations cases.
• Experience working within the care industry or a highly regulated sector.
• Hands‑on approach with the ability to operate at both strategic and operational levels.
• CIPD Level 5 or above (or equivalent experience).
• Must drive and have own car; willing to travel across homes as required.

Responsibilities

• Partner with Regional Operations team and Home Managers to support operational performance through effective people management.
• Leading on all employee relations cases including disciplinaries, grievances, absence and performance management.
• Ensuring full compliance with employment law, CQC expectations and sector best practice.
• Coaching and developing managers to build a strong, compliant leadership team.
• Supporting the HR Director in reporting metrics and data analysis.

Skills

Employee relations

People management

Regulated sector experience

Strategic & operational

Education

CIPD Level 5 or above

Job description

About Us:
At Gold Care Homes, we are proud to be a family owned and run organisation with family values sitting at the heart of our care. Since 1999, we have established ourselves as one of the countries leading care providers, growing from one home, to our now forty five homes across England supporting over 2000 residents.

Gold Care Homes is a growing and highly regarded care home provider, delivering exceptional residential, nursing and dementia care across our portfolio of homes. We are passionate about quality, compliance and supporting our people to deliver outstanding care.

We are now looking for an experienced Employee Relations Partner with strong knowledge of ER in a regulated sector to join our team and play a pivotal role in driving our people strategy across the organisation.

About the role:

You will bring energy, enthusiasm and a positive presence, with the confidence to influence and challenge managers

As an ER Partner, you will work closely with operational leaders and home managers, providing strategic and hands‑on HR support across a multi‑site care environment. You will act as a trusted advisor, ensuring best practice, legal compliance and a strong employee experience.

Key responsibilities include:

• Partnering with Regional Operations team and Home Managers to support operational performance through effective people management

• Leading on all employee relations cases including disciplinaries, grievances, absence and performance management

• Ensuring full compliance with employment law, CQC expectations and sector best practice

• Coaching and developing managers to build strong, compliant and confident leadership team

• Supporting the HR Director in reporting metrics and data analysis

Experience, Skills and Qualifications:

• Proven experience managing a large amount of employee relation cases

• Solid experience working within the care industry or a highly regulated sector

• A hands‑on approach with the ability to work at both strategic and operational levels

• CIPD Level 5 or above (or equivalent experience)

• Must drive and have own car, will have to travel across homes as required

Role Requirement:

Please note that this is an on‑site role. The selected candidate will be required to commute to the office in Uxbridge Monday to Friday, with working hours from 9:00 AM to 5:30 PM.

Benefits:

• Salary from £50k
• Employee of the Month
• Long term service awards
• Blue Light Card
• Professional Development
• Refer a Friend