Employee Relations Partner

Care UK; Colchester; On-site; GBP 40,000 - 54,000; Full time

Job summary

Care UK is seeking an Employee Relations Partner to support Operations by delivering proactive ER advice, case management, and coaching to managers and leaders. You will influence people management practice, policy updates, and compliance with employment law across Care UK.

The role focuses on handling high-volume, complex ER cases, providing detailed guidance, and coordinating training while collaborating with tribunals, ACAS, and legal representatives.

Qualifications

• Minimum 3 years ER casework experience, preferably in an operations environment.
• Up to date knowledge of employment law.
• Experience managing high volume and complex ER casework.

Responsibilities

• Provide an effective Employee Relations service to managers and leaders.
• Manage a high volume of complex ER casework and provide detailed advice to managers.
• Identify trends from ER cases and update policies, procedures, templates, and guides in line with Care UK direction and employment legislation.
• Liaise with Employment Tribunal offices, ACAS, managers, employee representatives, and solicitors about ongoing cases where appropriate.
• Support in the delivery of ER training courses online and face to face.

Skills

ER casework experience

Employment law knowledge

Case management

Job description

Do you want to be part of a successful Human Resources team supporting managers to deliver great employee matters so our colleagues can deliver the best care for our residents; and take the lead in shaping the future of care? Then join Care UK as an Employee Relations Partner and start making a difference.

Why Join Us as an Employee Relations Partner at Care UK:

• We will give you the opportunity to really make a difference – in a sector that genuinely fulfils lives.
• We are a successful and friendly team, working together and supporting each other in a large national, award winning private care company with over 250 care homes across the United Kingdom.
• We will develop you and give you experience of TUPE, Employment Tribunals and ACAS work and involve you in policy development and delivering training to Managers.

At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do.

The role:

To support Care UK Operations (leaders and managers) through the provision of reactive, proactive and follow up ER advice, ER case management, and coaching support.

Key Responsibilities:

• Provide an effective Employee Relations service to managers and leaders.
• Manage a high volume of complex ER casework (within a regulated environment) and provide detailed advice on specific ER issues to managers.
• Identify trends and learning from ER cases and pro-actively develop and update policies, procedures, templates, and guides to ensure effective people management in line with Care UK direction and employment legislation.
• Liaise with Employment Tribunal offices, ACAS, managers, employee representatives, and solicitors about ongoing cases where appropriate.
• Support in the delivery of ER Training courses both online and face to face

What We're Looking For:

• Skilled at managing high volume and complex casework including grievances, disciplinary, change, absence, and performance management.
• Up to date knowledge of employment law
• Minimum 3 years ER casework experience, preferably in an operations environment

Why Join Care UK?

• Be part of a dynamic and growing organisation dedicated to providing outstanding care.
• Collaborate with a diverse and talented team in a supportive and inclusive environment.
• Enjoy a competitive salary and comprehensive benefits package.
• Make a meaningful impact on the lives of residents and contribute to the success of our care homes.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your career to the next level, talk to us if we think you have what we need – ER can be fun!