Employee Relations Specialist

Community Integrated Care; Widnes; Hybrid; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Retail discounts

Holiday discounts

Cycle to work

Travel discounts

Job summary

Community Integrated Care is seeking an experienced Employee Relations Specialist to join our People Team in Widnes. This full-time, permanent role offers hybrid working with options to work from home or regional offices and occasional travel to Widnes as required.

You will provide expert advice, coaching and support to the Regional People Team on complex ER matters, help ensure fair policies, and contribute to the upskilling of leaders through training and projects to continually improve our ER

Qualifications

• Proven experience of managing complex employee relations cases.
• Full understanding of HR policies and employment legislation.
• Experience in a fast paced, high-volume caseload organisation.
• Experience creating and delivering ER training.
• Knowledge of Employment Law and practical application.
• Knowledge of ER procedures - Early Conciliation, Employment Tribunals, Discrimination.

Responsibilities

• Act as escalation point to advise and support Regional People Team.
• Oversee ER matters to ensure legal compliance and risk minimisation.
• Contribute to ER training plan for regional teams.
• Coach managers to lead ER cases.
• Develop relationships to promote staff engagement.
• Monitor trends in employment practices using MI.
• Create, review and update policies in line with Employment Law.
• Undertake case reviews to share best practice and reduce risk.
• Contribute to organisational projects to improve ER framework.

Skills

CIPD qualification

ER case management

HR policies

Training delivery

Clinical environment

Employment Law

ER procedures

Job description

CALLING ALL EMPLOYEE RELATIONS CHAMPIONS !!!

Community Integrated Care is on an exciting journey of transformation and growth and we are looking to recruit an experienced Employee Relations Specialist to join our People Team based in Widnes.

This is a full time, permanent post and you can be based anywhere in the North West but must be able to travel to our office in Widnes as and when required.

What is The Deal for you?

• Flexibility! You can work your full time hours over 4 days and enjoy a long weekend, or work over 5 days to accommodate your other commitments.
• Hybrid Working! Do you like to work from home? Or do you prefer being in an office? With this role you have the option of working from home or from one of our regional offices - or a blend between the two!
• Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app.
• Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives possible.
• Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
• Dare to Learn:Access to our amazing on line training platform where you can upskill taking a variety of courses and qualifications.
• Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life.

The Successful candidate will provide expert, high quality advice, coaching and support to our Regional People Team on complex Employee Relations matters. You will help to ensure a fair and consistent approach to the Charity’s policies and procedures, thus promoting a positive Employee Relations culture whilst minimising risks. You will also take an active role in the upskilling of our Regional People Team and Leaders through the creation and delivery of training and supporting projects to continuously improve our Employee Relations framework.

Day to Day (list not exhaustive see attached job description)

• Acting as a point of escalation to advise, guide and support Regional People Team members with complex matters relating to Employee Relations issues so that they are able to support cases to be dealt with in a timely, effective and consistent way.
• Oversee ER matters such as: disciplinaries, grievance, performance management, flexible working, to ensure legal compliance, consistency of application and minimise risk to the organisation.
• To contribute to the development of the Employee Relations Training Plan to ensure the on-going development of the Regional People Team and Leaders in effectively managing ER matters, best practice and legal changes.
• To coach and upskill managers through training and to effectively enable them to lead on ER cases.
• Developing effective relationships with the business to promote good employee relations across the organisation and high levels of staff engagement and performance.
• Monitoring trends and patterns in employment practices using MI and advising on appropriate proactive action as a result.
• To create, review and update policies and procedures as and when required in line with Employment Law and organisational requirements.
• To undertake case reviews to learn lessons, share best practice, promote consistency and reduce risk to the Charity.
• To contribute to organisational projects to continuously improve our Employee Relations framework.

Our ideal Candidate

Skills And Experience

• CIPD qualification is desirable but experienced candidates will be considered.
• Proven experience of managing complex employee relations cases and full and detailed understanding of HR policies and employment legislation.
• Experience of working in a fast paced, high volume caseload organisation.
• Experience of creating and delivering training in the effective management of ER issues
• Experience in clinical environment where CQC/Care Inspectorate regulations have been in force (Desirable)
• Knowledge of Employment Law and its practical application.
• Knowledge of ER procedures and processes - Early Conciliation, Employment Tribunals, Discrimination.

Interested and want to know a bit more?

To find out more about our charity check out: https://www.youtube.com/watch?v=Z-zYkoj7x8s

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones - and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.