Employee Relations Manager

KMK HR Solutions; Greater London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an experienced Employee Relations Case Manager to join their dynamic HR team in London. This role offers the opportunity to manage high-volume casework and provide expert guidance on employee relations matters across the UK and Ireland. You will collaborate closely with line managers to coach them on policies and procedures while leading investigations and handling grievances. With a focus on diversity, equity, and inclusion, you will also contribute to training and policy development. Enjoy a rewarding career with amazing perks and benefits in a vibrant work environment.

Qualifications

• Strong employee relations experience from a specialist ER background.
• Working knowledge of HR processes and procedures, particularly ER topics.

Responsibilities

• Act as the main point of contact for ER matters and provide expert advice.
• Lead on investigations, grievances, and disciplinary hearings.
• Measure key metrics and complete monthly reports.

Skills

Employee Relations

HR Processes

Coaching

Investigation Skills

Grievance Handling

Education

Bachelor's Degree in Human Resources

CIPD Qualification

Job description

My client are a leading global retail brand who are looking for an experienced Employee Relations Case Manager to join their HR team in their London office. You must have strong employee relations experience and come from a specialist ER background. This role will support UK and Ireland so experience across these locations are a must.

This role will report directly into the ER Manager and work closely with the rest of the HR Business Partnering team to manage all ER case loads, as well as other adhoc HR projects. High volume casework experience is a must as this role's biggest focus will be on managing casework.

Duties will include:

• Act as the main point of contact in relation to ER matters and provide expert advice and coaching to line managers across regions
• Lead on triage and timely organisation of cases
• Advice and lead on investigations, grievances, disciplinary hearings, redundancy consultations and other matters
• Work closely with line managers to coach and advice them with company policies, procedures and terms and conditions
• Support on ER, legislation and DEI training for managers
• Advise and support the group with ER advice such as long term sickness and disciplinaries, including investigations, meetings and documentation as required
• Create and update policies relating to ER, wellbeing and diversity, including assisting leaders in understanding and implementing the related company policies
• Measure key metrics and complete monthly reports

You must have a working knowledge of HR processes and procedures, particularly ER topics. Experience in a retail business is highly advantageous. This will be 3 days a week in their London office in Central London with amazing perks and benefits.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Retail

Referrals increase your chances of interviewing at KMK HR Solutions by 2x

Get notified about new Employee Relations Manager jobs in London Area, United Kingdom.

Manager, HR Compliance & Employee Relations

London, England, United Kingdom 5 days ago

Human Resources Director – Employee Relations (Global RDFT Lead)

London, England, United Kingdom 4 hours ago

London, England, United Kingdom 2 weeks ago

City Of London, England, United Kingdom 4 hours ago

London, England, United Kingdom 1 week ago

Employee Relations Manager - Pay Talks & Negotiations

Employee Relations Manager - 12 Month Fixed Term Contract

London, England, United Kingdom 2 weeks ago

Employee Relations Manager, Employee Experience & Relations UK&IE

London, England, United Kingdom 7 hours ago

Teddington, England, United Kingdom 5 days ago

Senior Employee Relations Specialist, 6-month contract

Human Resources Manager – Employee Relations

London, England, United Kingdom 2 weeks ago

Croydon, England, United Kingdom 1 day ago

London, England, United Kingdom 2 weeks ago

Watford, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

Stansted, England, United Kingdom 2 weeks ago

Employee Relations Manager, EU EXR Delivery

London, England, United Kingdom 6 hours ago

Employee Relations Case Manager (14 month FTC), ER Central Case Management Team

London, England, United Kingdom 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.