Employee Relations Manager

JR United Kingdom; Croydon; On-site; GBP 45,000 - 70,000; Full time

Job summary

An established industry player is seeking an experienced Employee Relations Manager to lead a dedicated team within the NHS. This pivotal role requires a compassionate leader with a strong background in employment law and NHS policies, ready to tackle complex issues while promoting a culture of fairness and continuous improvement. You will manage sensitive casework, develop HR policies, and deliver training sessions, all while ensuring high-quality outcomes. If you thrive in dynamic environments and are committed to professional development, this opportunity is perfect for you.

Qualifications

• Proven experience in senior ER or HR roles within the NHS.
• Strong knowledge of employment law and best HR practices.

Responsibilities

• Line manage and develop Senior ER Advisors for performance development.
• Lead on writing and revising employment policies in line with NHS terms.
• Analyse ER data to identify trends and areas for improvement.

Skills

Employee Relations Management

NHS Policies

Employment Law

Stakeholder Engagement

Leadership

Analytical Skills

Communication Skills

Education

Degree in Human Resources or related field

Professional HR qualification

Job description

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Tripod Partners is currently seeking an experienced and compassionate Employee Relations Manager to join one of our valued NHS clients.

This is a key leadership role, ideal for someone who thrives in a fast-paced, complex environment, is confident managing sensitive issues, and has a strong background in NHS policies, employment law, and stakeholder engagement.

Key Responsibilities:

• Line manage and develop Senior ER Advisors, promoting continuous learning and performance development
• Allocate casework efficiently to ensure swift and compassionate resolution
• Ensure high-quality outcomes and timely updates on the ER case management system
• Coordinate the team’s office rota and ensure adequate cover at all times

Policy & Service Development

• Lead on writing and revising employment policies in line with NHS terms, employment law, and best practice
• Develop and maintain toolkits, templates, and guidance for staff and managers
• Oversee the Employee Relations intranet hub, ensuring up-to-date resources
• Deliver specialist training sessions for managers on HR policies and ER processes
• Promote a culture of fairness and compassion across the Trust

Data & Reporting

• Analyse ER data to identify trends and areas for improvement
• Support the Head of ER in delivering KPI reports, FOI requests, and board-level insights
• Monitor and address trends related to diversity and inclusion (e.g., gender, ethnicity, age)

Strategic Projects & Advisory

• Lead and support strategic projects within the ER function
• Provide expert advice on formal processes including investigations, hearings, appeals, and tribunals
• Build and maintain strong working relationships with senior managers, HRBPs, and trade union reps
• Deputise for the Head of ER as needed

What We're Looking For

• Proven experience in a senior ER or HR Manger roles within the NHS
• Strong knowledge of employment law, NHS policies, and best HR practices
• Excellent leadership, communication, and analytical skills
• Comfortable working with sensitive and complex casework
• Able to work autonomously and manage competing priorities
• Committed to continuous professional development and high standards