Employee Relations Advisor: Case Management & Guidance

Office Angels; Hosey Hill; On-site; GBP 32,000 - 39,000; Full time

Job summary

Office Angels is seeking an experienced Employee Relations Advisor to join their HR team in Westerham, Kent. You will provide expert guidance on employee relations matters, manage a varied caseload, and support managers to achieve fair, compliant outcomes in line with employment law and company policy.

You will handle disciplinary, grievance, sickness absence, capability, and wellbeing issues, ensuring accurate case records and timely reporting while collaborating with the People Team on HR

Qualifications

• CIPD Level 5 qualification or equivalent HR/Employee Relations experience.
• Experience managing a broad range of employee relations cases.
• Strong knowledge of employment law and HR best practice.
• Experience using HR information systems and MS Office (Word/Excel).
• Good organisational and problem-solving abilities; proactive approach.

Responsibilities

• Manage a varied caseload of employee relations matters including disciplinary, grievance, absence management, and performance issues.
• Provide expert advice to managers on ER best practice and employment legislation.
• Support managers with complex sickness absence cases and health-related capability matters.
• Coordinate sickness reviews and liaise with Occupational Health providers.
• Facilitate difficult conversations and resolutions of workplace conflicts.
• Maintain accurate case records and ensure documentation is compliant and up to date.
• Escalate high-risk or complex cases as required.
• Support organisational change projects including restructures, TUPE transfers, and redundancies.
• Collaborate with People Team to deliver HR initiatives and projects.
• Analyse ER and wellbeing trends and provide actionable insights.
• Contribute to the development of HR policies and people practices.
• Deliver a professional, customer-focused ER service to managers and employees.

Skills

Employee relations

Case management

Stakeholder management

Organisational skills

Problem solving

MS Word & Excel

Education

CIPD Level 5 qualification

Tools

HRIS

Microsoft Word

Microsoft Excel

Job description

Office Angels is seeking an experienced Employee Relations Advisor to join their HR team in Westerham, Kent. You will provide expert guidance on employee relations matters, manage a varied caseload, and support managers to achieve fair, compliant outcomes in line with employment law and company policy.

You will handle disciplinary, grievance, sickness absence, capability, and wellbeing issues, ensuring accurate case records and timely reporting while collaborating with the People Team on HR