Employee Relations Specialist — Impactful HR & Wellbeing

Office Angels; Westerham; On-site; GBP 30,000 - 40,000; Full time

Job summary

Office Angels in Westerham, Kent is seeking an experienced Employee Relations Advisor to join a collaborative HR team and provide practical guidance on a wide range of ER and wellbeing matters. You will ensure cases are managed fairly, consistently, and in line with employment legislation and policy.

You will deliver expert advice to managers, maintain compliant case records, and support organisational change projects such as restructures and TUPE transfers.

Qualifications

• CIPD Level 5 qualification or equivalent HR/Employee Relations experience.
• Broad range of employee relations cases experience.
• Strong knowledge of employment law and HR best practice.
• Experience using HR information systems, case management systems, and Microsoft Office applications, particularly Word and Excel.
• Strong organisational and problem-solving abilities.
• Ability to build effective working relationships at all levels.
• Proactive and solutions-focused approach.

Responsibilities

• Manage a varied caseload of employee relations matters, including disciplinary, grievance, absence management, capability, and performance issues.
• Provide expert advice to managers on ER best practice and employment legislation.
• Support managers in handling complex sickness absence cases and health-related capability matters.
• Coordinate sickness reviews and liaise with Occupational Health.
• Facilitate difficult conversations and resolve workplace conflicts.
• Create and maintain accurate case records with compliant documentation.
• Escalate high-risk or complex cases.
• Support organisational change projects including restructures, TUPE transfers, redundancies.
• Collaborate with People Team to deliver HR initiatives.
• Analyze and report ER and wellbeing trends; identify improvement opportunities.
• Contribute to HR policies and procedures development.
• Deliver professional, customer-focused service to managers and employees.

Skills

Employee relations

HR policy knowledge

Communication

Problem solving

Education

CIPD Level 5 or equivalent HR/Employee Relations experience

Tools

HRIS

Microsoft Office (Word, Excel)

Case management systems

Job description

Office Angels in Westerham, Kent is seeking an experienced Employee Relations Advisor to join a collaborative HR team and provide practical guidance on a wide range of ER and wellbeing matters. You will ensure cases are managed fairly, consistently, and in line with employment legislation and policy.

You will deliver expert advice to managers, maintain compliant case records, and support organisational change projects such as restructures and TUPE transfers.