Employee Relations Advisor

Mitie Cleaning & Hygiene Services; West Midlands; Hybrid; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Hybrid working

CIPD study support

Salary Finance access

Flexible lifestyle benefits

Life cover

Mitie Share Plan

MiDeals discounts

Job summary

Mitie is seeking an experienced Employee Relations Advisor to join our People Team in the UK. The role involves delivering expert ER guidance to managers across a wide range of employment matters, while navigating complex cases with confidence.

You will support investigations, advise on disciplinary and grievance processes, and help managers balance legal compliance with business needs. The position offers hybrid working with a monthly in-office commitment in Birmingham, and opportunities for

Qualifications

• Strong ER experience in a fast-paced, multi-site organisation.
• Excellent working knowledge of UK employment law and its practical application.
• Proven experience advising managers on complex employee relations matters, including disciplinary, grievance, capability and Early Conciliation.
• Strong investigation, problem-solving and decision-making skills, with the ability to assess risk and recommend appropriate actions.

Responsibilities

• Provide expert employee relations advice and guidance to managers across a wide range of employment matters.
• Support and coach managers through disciplinary, grievance, capability, performance, absence management, ETs, flexible working and conduct-related matters.
• Assess employee relations risks and provide pragmatic recommendations that balance legal compliance with commercial objectives.
• Support investigations into complex employee relations issues, ensuring matters are handled professionally and in accordance with policy.

Skills

Employee relations

UK employment law

Investigations

Decision making

Shared Services

Education

CIPD Level 3/5

Job description

Better places, thriving communities.

Employee Relations Advisor

Location: UK Wide (Requirement to be in the office in Birmingham once a month)

Shift: 37.5 Hours, Monday to Friday

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We’re looking for an experienced Employee Relations Advisor to join our growing People Team to deliver across a variety of ER cases within a task-based environment. This is an exciting opportunity for an ER professional who is passionate about delivering expert advice, resolving complex workplace issues and helping managers navigate employee relations matters with confidence.

Role Responsibilities

• Provide expert employee relations advice and guidance to managers across a wide range of employment matters, ensuring fair, consistent and legally compliant outcomes.
• Support and coach managers through disciplinary, grievance, capability, performance, absence management, ETs, flexible working and conduct-related matters.
• Assess employee relations risks and provide pragmatic recommendations that balance legal compliance with commercial objectives.
• Support investigations into complex employee relations issues, ensuring matters are handled professionally, sensitively and in accordance with company policy.

What We're Looking For

• Strong employee relations experience gained within a fast-paced, complex or multi-site organisation.
• Excellent working knowledge of UK employment law and its practical application in a business environment.
• Proven experience advising managers on complex employee relations matters, including disciplinary, grievance, capability and Early Conciliation
• Strong investigation, problem-solving and decision-making skills, with the ability to assess risk and recommend appropriate courses of action.
• Experience operating within a Shared Services or centralised HR environment would be beneficial.
• CIPD Level 3 or Level 5 qualification (or equivalent experience) is desirable.

What's in it for you?

• Hybrid working arrangement with a collaborative and supportive People Team.
• Exposure to a diverse range of employee relations cases across both public and private sector contracts.
• Opportunities for professional development and further CIPD study support

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore an top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Chloe Smailes at [e-mail].

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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